22NTC Session: Program
Expanding Access to Data Through an Insights Hub
Submitted by: Maria-Alicia Serrano | YMCA of the USA


In 2020 in the midst of the COVID-19 pandemic, YMCA of the USA launched it’s first insights hub. The hub provides centralized access to information in a secure, visually appealing environment. During this session I will share the planning and development processes we used to develop our insights hub, how we launched the insights hub to internal and external staff, and the value of having a coordinated communications approach when launching the hub. The session will focus on not only highlighting successes but also mistakes and false starts. 

Session Type

30 minute session

Learning Outcomes

  • Why you may need an insights hub
  • Factors to consider when developing your insights hub
  • Ensuring use of the insights hub

Target Audience

Database developers, data visualization specialists, research/business intelligence analysts


March 24, 2022


1:00pm – 1:30pm PST