21NTC Session

Equity at the Center: Using Tech to Target Relief


67,000 applications in the first 24 hours. 67,000 students, workers, and parents seeking financial assistance, reaching out for relief, as COVID-19 swept across the country. And this number would only grow. For every person MAF could offer financial relief, we would have to say no to nine others. Faced with this reality, how do you decide who to give relief to?

Moments of crisis challenge us, and in this moment MAF put its values into action. We moved quickly to create a new application process, grounded in thoughtful questions and a dignity-centered approach, to understand the financial situation of every single person. Within days, we created an equity-centered approach to relief to prioritize people facing the greatest financial hardship. In a 30-minute session, we’ll step through the approach and tech-enabled tools we leveraged to collect client information, organize and analyze the data, and move into action.

Session Type

30 minute session

Learning Outcomes

  • Use equity principles to inform client data collection
  • Conceptualize an equity framework for their program implementation
  • Set up an equity-based evaluative process for program applicants

Target Audience

Program managers/designers, leaders interested in operationalizing an equity framework, data analysts interested in equity-centered data collection


AnalyticsDEIProgram DevelopmentStrategy


Flor Calvo

Data & Research Manager

Mission Asset Fund

Flor Calvo is the acting director of the MAF Lab, the Research and Development team from Mission Asset Fund. There she oversees the ideation, development and implementation of all the technological infrastructure of the organization.
Prior working at MAF, Flor Calvo worked as a researcher and economist where she conducted and analyzed impact evaluations projects, and published two peer-reviewed research papers.



March 24, 2021


9:45am – 10:15am