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20NTC Session

Does Technology Planning Matter at All in Today’s Nonprofit?


For the last 15 years (or more) I have been leading presentations and training on technology plans. And after all of this time, I still wonder does it even really matter? I mean seriously, who cares. Everyone is starting to understand and embrace technology, so why even bother having a technology plan. No one even looked at the last one my org had.  Maybe it is time to revisit this and ditch the tech plan. But then what?

Learning Outcomes

  • Identify whether you nonprofit needs a technology plan and if yes, what kind.
  • Change the role the technology plan plays in your nonprofit's strategic plan.
  • Have a good laugh about the futility of technology plans.

Target Audience

Leadership, IT Decision Makers, IT Staff and any staff involved in the strategic planning process at your nonprofit.


Change ManagementManagementStrategy


Peter Campbell

CIO For Hire

Raffa, Marcum's Social Sector and Nonprofit Group

Peter Campbell is an experienced technology strategist and consultant with Raffa, Marcum’s Social Sector and Nonprofit Group. He previously held CIO, VP, and Director of Technology roles at a number of nonprofits and law firms, including Legal Services Corporation, Earthjustice, and Goodwill Industries of San Francisco. In 2003, he won a “Top Technology Innovator” award from InfoWorld for developing a retail reporting system for Goodwill thrift. Peter’s focus is on advancing communication, collaboration and efficiency through creative use of the web and other technology platforms. Peter blogs on NPTech tools and strategies at; is active in the non-profit community as member of NTEN; and spends as much quality time as possible with his wife and son.

Steve Heye

Business Solutions Manager


Steve Heye is a Business Solutions Manager at where he acts as a technical expert on the Social Impact team which donates the NetSuite solution to nonprofits. He is the author of Chapter 1 on IT Alignment in the NTEN book, Managing Technology to Meet Your Mission. With over 20 years experience working with nonprofits and technology, Steve brings a real passion and unique set of experiences to the NPTech community. Previously Steve was the Manager of Technology at The Cara Program. He was responsible for driving the organization’s strategic use of technology.

He also has experience as the Digital Content Services Manager at the YMCA of Metro Chicago. He was responsible for managing all aspects of the YMCA’s digital content creation including the web sites, intranet and social networking. A key role in Steve’s past was with the Technology Resource Group at the YMCA of the USA for about ten years. He provided resources, conferences, and training that allows YMCAs nationwide to better leverage business systems and technology. Steve has a Bachelors degree in Finance from North Central College.

You can keep up with Steve’s thoughts and tips regarding nonprofit technology issues on his blog:

Andrew Cohen

VP, Technology Strategy & Operations

Hillel International

Andrew J. Cohen is Hillel International’s Vice President for Technology Strategy and Operations. In this role, he directs the digital applications and information technology teams that provide data, hardware, and software services to the entire Hillel movement. Before joining Hillel, Andrew spent 20 years advising influential nonprofit organizations on cybersecurity, user experience design, website development, and online community strategy. His past clients include the American Red Cross, AFL-CIO, Consumer Reports, the Bill & Melinda Gates Foundation, and the Robert Wood Johnson Foundation. Andrew lives in Alexandria, VA with his wife, two teenaged children, and a calico cat named Lexi.





March 24, 2020


10:30am – 11:45am



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