22NTC Session Proposal
Digital Inclusion

Digital Inclusion Strategies and Stories from the Field: TGH Chattanooga

Submitted by: Geoffrey Millener


The global pandemic has highlighted the critical need for home connectivity and local digital equity and inclusion efforts. Because the digital divide is systemic in its impact, it can and must be the work of whole communities, not lone organizations. A national leader in this arena, Tech Goes Home Chattanooga’s uniquely adaptable digital inclusion platform, offering training, device access and low-cost internet, has now partnered with more than 100 other local organizations — from non-profits to schools to churches to business accelerators  — to implement programming.

Often, when we hear from a digital inclusion program, we hear exclusively from practitioners and advocates. In this session, panelists will share their experiences from the digital inclusion ecosystem in Chattanooga, offering differing perspectives from program leaders to volunteer trainers to course participants. Our goal is to offer a comprehensive look at one community’s connectivity strategy, providing ample time for Q&A.

Learning Outcomes

  • Attendees will develop a deeper understanding of the digital divide from a variety of perspectives
  • Attendees will leave with replicable digital inclusion strategies, with a pandemic focus
  • Attendees will be able to articulate key fundraising and policy talking points

Session Type

60 minute session

Target Audience

Organizational leaders and program directors interested in implementing, or who are beginning to implement, digital inclusion programming