21NTC Session
Digital Inclusion

Digital Inclusion Strategies and Stories from the Field: TGH Chattanooga


The global pandemic has highlighted the critical need for home connectivity and local digital equity and inclusion efforts. Because the digital divide is systemic in its impact, it can and must be the work of whole communities, not lone organizations. A national leader in this arena, Tech Goes Home Chattanooga’s uniquely adaptable digital inclusion platform, offering training, device access and low-cost internet, has now partnered with more than 100 other local organizations — from non-profits to schools to churches to business accelerators  — to implement programming.

Often, when we hear from a digital inclusion program, we hear exclusively from practitioners and advocates. In this session, panelists will share their experiences from the digital inclusion ecosystem in Chattanooga, offering differing perspectives from program leaders to volunteer trainers to course participants. Our goal is to offer a comprehensive look at one community’s connectivity strategy, providing ample time for Q&A.

Session Type

60 minute session

Learning Outcomes

  • Attendees will develop a deeper understanding of the digital divide from a variety of perspectives
  • Attendees will leave with replicable digital inclusion strategies, with a pandemic focus
  • Attendees will be able to articulate key fundraising and policy talking points

Target Audience

Organizational leaders and program directors interested in implementing, or who are beginning to implement, digital inclusion programming


Digital InclusionProgram DevelopmentProject Management


Geoff Millener

Sr. Program and Operations Officer

The Enterprise Center

Geoff Millener serves as senior program and operations officer for The Enterprise Center in Chattanooga, Tennessee. He works with a dynamic team and community partners leveraging the city’s unique gigabit infrastructure to develop, test, deploy and scale solutions for the 21st century, with a focus on inclusion, economic mobility and Smart City innovation, as well as the ongoing COVID-19 response. A graduate of Amherst College, he was named as one of “50 People Who Made the Internet a Better Place” by Mozilla in 2017 and to Chatter’s 20 Under 40 list in 2020. He speaks and writes on technology’s role in alleviating systemic inequity, including pieces for Brookings and TechDirt. Geoff serves locally as chair of Thrive’s Regional Broadband Alliance, on Signal Centers’ Assistive Technology Board, on the board of the J.A. Henry YMCA and as a pet therapy volunteer with Hospice of Chattanooga. Together with his wife, three rescued dogs and a cat, the gradual descent into a plaid-clad, Chaco-wearing, running-cycling-hiking Chattanooga stereotype rounds out the rest of his day.

Sammy Lowdermilk

Program Director

Tech Goes Home Chattanooga

As part of the Digital Equity team at The Enterprise Center, Sammy is the Program Director for their Tech Goes Home Chattanooga program. Sammy’s background is varied as he worked for a member of the U.S. House of Representatives for five years, as well as founding initiatives such as Tennessee Code Academy and 100 Girls of Code while working at the business accelerator, The Biz Foundry. Sammy founded Chattanooga’s first collective working to help local hip-hop artists and creatives, Hip Hop CHA, and serves on the board of Soundcorps, a nonprofit dedicated to growing the music economy in the Chattanooga region. Sammy is married to Amy and has a beautiful daughter, Maggie.

Mary Smith

Program Coordinator

Tech Goes Home

Mary Smith is the Program Coordinator for Tech Goes Home Chattanooga, the primary digital equity initiative of The Enterprise Center. She has worked with the organization for three and a half years, helping to partner with over 100 community organizations and schools and expanding the program reach to over 4,000 participants. With experience both as a college-level English Instructor and as a Social Services caseworker, she has a deep understanding of the impacts of digital literacy and access to technology.

Lana Little

Director of Assistive Technology Services

Signal Centers

Lana Little is the Director of Assistive Technology Services at Signal Centers. Mrs. Little has her MS in Counseling from UTK with over 20 years experience working with people who have a wide range of disabilities. She is also a Certified Rehabilitation Counselor and completed her Deaf-Blindness certification through Northern Illinois University with onsite training at the Helen Keller Center in Long Island, New York. She is the President of the Chattanooga University Community Lions Club, a member of the Scenic City Chapter of the National Federation of the Blind, a member of the TN Organization of the Deaf-Blind and is a member of the Choo Choo Chapter of the Hearing Loss Association of America.



March 24, 2021


1:00pm – 2:00pm