So-called “soft skills” are often viewed as less vital and less challenging to acquire than “hard skills” like crunching data and engineering software. While hard skills are important, social-impact work hangs on relationships—which means soft skills are often the secret sauce to getting things done. Emotional intelligence is something we can cultivate, and our work will be better for it.
Session Type30 minute session
- Recognize and manage negative emotions in ourselves
- Recognize common cognitive biases that may hinder our empathy
- Differentiate feelings from thoughts