22NTC Session: Leadership
Cultivating Emotional Intelligence
Submitted by: Ashley Fontaine | Flux AF Consulting


So-called “soft skills” are often viewed as less vital and less challenging to acquire than “hard skills” like crunching data and engineering software. While hard skills are important, social-impact work hangs on relationships—which means soft skills are often the secret sauce to getting things done. Emotional intelligence is something we can cultivate, and our work will be better for it.

Session Type

30 minute session

Learning Outcomes

  • Recognize and manage negative emotions in ourselves
  • Recognize common cognitive biases that may hinder our empathy
  • Differentiate feelings from thoughts

Target Audience

Managers, leaders, and early career professionals who want to learn practical tips for increasing their emotional intelligence.