21NTC Session
Digital Inclusion

Creating Inclusive Online Training


We spend a great deal of time, money and effort building online courses to achieve meaningful learning outcomes and impact – shouldn’t it also be a priority to ensure that all of our learners can actually access, understand, and relate to the content and images we use?

Join the Cornerstone OnDemand Foundation as they take you along on their online learning journey towards becoming more inclusive and representative of learners of all ages, races and learning styles and improving accessibility for users with common vision or learning impairments. 

Learn actionable tools and take-aways for how you can make minor shifts in your online training to have major impact.

Session Type

60 minute session

Learning Outcomes

  • Understand the importance of inclusive and accessible training
  • Demonstrate ways to create online learning that is inclusive, relevant and relatable for a diverse audience
  • Learn how to address the most common visual and learning accessibility issues facing your learners

Target Audience

Anyone interested in creating online learning that are more inclusive, representative and accessible for all learners


AccessibilityContent StrategyDigital InclusionTraining


Kim Hagan

Director Learning Strategy & Engagement

Cornerstone Foundation

Kim Hagan is the Director of Learning Strategy and Design for the Cornerstone OnDemand Foundation and is responsible for leading the content development efforts associated with the Foundation’s signature programs — NonprofitReady.org and DisasterReady.org — and overseeing the Foundation’s learning initiatives by engaging key stakeholders in designing, developing, and deploying comprehensive solutions for nonprofits globally by leveraging the Cornerstone platform.

Previously, Kim was a Senior Director of Cornerstone Educational Services and for 8 years led the team responsible for Cornerstone client facing training and performance support in all modalities, including online courses, videos, social learning, curriculum management, live onsite and webcast training, documentation and custom page service offerings.

Leah Hunsicker

Solutions Manager

Cornerstone Ondemand

Leah has been a part of the Cornerstone team for over 11 years in a variety of roles including being a part of the Educational Services team and leading a team providing portal design and custom projects to help Cornerstone clients create a more engaging experience for their users.

Leah holds a BA from the University of Southern California with a focus in Art History and Communications.



March 23, 2021


9:45am – 10:45am