21NTC Session

Creating Change Champions, Not Just Change: Tips for any System Roll-out


Come learn about our journey of wins and misses migrating to Salesforce together as a client and consultant partnership, and what we changed with our upgrade to a staff-championed system four years later as coach and coachee. We aim to inspire you with new tools and mindsets for when you are supporting your team in learning and adopting new technologies – and maybe even learning those new technologies yourself along the way. We are excited to get to share the insights we’ve gained together from some of our more challenging and exhilarating days – including how to flip some common roll-out pitfalls and how to stay agile, relationship-driven and mission-focused through these leaps we take as techies.

Session Type

60 minute session

Learning Outcomes

  • Cultivate a nimble, joyful mindset for yourself/your team as you support their adoption/ownership of technologies that help you work together.
  • Craft an implementation plan that garners champions for your new technologies.
  • Foster the power of coaching to empower your staff - i.e. system administrators, users, stakeholders - as your technology experts.

Target Audience

Emerging and experienced system administrators/engineers; Emerging and experienced system strategists and culture-setters; Implementation and change management consultants


Change ManagementCRMStaff DevelopmentTeam-Building


Staci Myer-Klein

Senior Manager, Operations and Data

Foundation for Jewish Camp

Staci works as Senior Manager of Operations & Data at the Foundation for Jewish Camp (FJC). Her main responsibilities are to ensure FJC’s internal and external systems are running smoothly. This includes implementing and maintaining technology, creating processes, strategizing about change management, and developing trainings and user guides to help her team’s work more efficiently to carry out FJC’s mission. Staci recently got her Master’s in Public Administration from Baruch College and subsequently attained her Salesforce Admin Certification. She lives in Manhattan with her fiancé.

Kayleigh Collins

Director of Coaching & Co-Owner


Kayleigh is a champion of personal, professional, and communal growth. As a self-taught nonprofit Salesforce engineer turned engineer coach, she is committed to helping individuals express their true voices, develop transformative skills, and build data-driven teams. Kayleigh is a proud member of her powerlifting community, graduate of Brown University, and Prep for Prep Leadership Academy alumnus. She loves her new home in upstate NY with her husband (Sean), cat (Demetri), and dog (Meatball).



March 23, 2021


1:00pm – 2:00pm