22NTC Session: Leadership
Creating a Team That Can Survive and Thrive Tough Times
Submitted by: Marc Almanzor | Doctors Without Borders USA


We’ve all been there before: everything is running smooth for your team, then BAM! Something happens to disrupt everything your team has built up to now. Whether it’s an organizational change or key staff leaving or a sudden influx of work, your team’s resilience will be tested time and again…So how do you prepare your team to tough out the hard times?

In this session, you’ll find out how the Gift Processing Unit and the Donor Services Team at Doctors Without Borders have managed to keep turnover low while keeping morale and productivity high.

Session Type

30 minute session

Learning Outcomes

  • Understand the value of creating a documentation library of policies and procedures
  • Have fun meetings by playing games designed to improve communication and creativity
  • How to get executive/senior buy-in to ensure support and not get left to wither on the vine

Target Audience

Department/Team/Unit leaders, especially those who may be undergoing or have gone through organizational change


March 25, 2022


12:15pm – 12:45pm PST