22NTC Session: Marketing/Communications
Communication Best Practices to Boost Volunteer Engagement & Retention
Submitted by: Cassandra Smallman | InitLive


Keeping your volunteers happy, motivated, and engaged in your organization’s mission is a vital part of longer-term volunteer retention and success.  Join us as we review and discover the importance of optimized volunteer communications to encourage deeper engagement and the best practices to implement within your organization. Through this session, you will learn how to revamp your existing volunteer engagement and communications strategies with the right tips and technology to ensure each volunteer has a meaningful and personalized experience with your organization.

Session Type

60 minute session

Learning Outcomes

  • Understand the importance of investing in communications to increase volunteer engagement & retention
  • Actionable communication best practices to implement in their own organization
  • How to leverage technology to provide more personalized experiences for all volunteers

Target Audience

Volunteer Managers/Coordinators , Community Directors