21NTC Session

Building Change Management Skills on Your Nonprofit Team


Change today is no longer a choice. Nonprofits have been thrown into personal and professional changes and challenges throughout 2020, and they have shown their resilience. The next step is to build concrete change management skills internally to carry your nonprofit team through 2021. In this skills-based session, certified change management expert and thought leader, Smita Vadakekalam will draw from the large body of change management techniques. Attendees will walk away with the ability to create a personal action plan in moments that require resiliency, tools to recognize resistance to change, and worksheets that will equip them to see changes from new perspectives.

Session Type

30 minute session

Learning Outcomes

  • Create a personal action plan in moments that require resiliency
  • Recognize resistance to changes within an organization
  • Use proven techniques to see change from other staff members' perspectives

Target Audience

Nonprofit leaders and project leads


Change ManagementOrg CultureStaff DevelopmentTeam-Building


Smita Vadakekalam

COO & Senior Strategist

Heller Consulting

In 1998 Smita starting working in nonprofit sector helping organizations with fundraising, technology strategy, and operations streamlining. Since then she has worked with hundreds of nonprofits implementing strong business practices, technology and change management strategies to make their work more efficient and effective. Smita has played several roles at Heller Consulting, from Consultant, Senior Consultant, Project Manager, VP of Professional Services to her current role as COO and Senior Strategist. Smita has spoken at a variety of conferences including NetHope Global Summit, Association for Advancement Services Professionals (AASP), Association of Healthcare Philanthropy, Bridge Conference, Nonprofit Technology Network Conference, Classy Collaborative, and user conferences for Avectra, Blackbaud, Convio and Salesforce. She is an active member of the ACMP webinar Committee and has moderated several ACMP webinars. She also serves on the Alumni Board for the Lilly Family School of Philanthropy – Indiana University Center on Philanthropy. She is a certified change practitioner through PROCI and through ACMP.



March 25, 2021


12:15pm – 12:45pm