22NTC Session: Leadership
Workshop: Bringing Human-Centered Design to Technology Transformation
Submitted by: Brian Greenwald | Generate Impact


Why do more than 50% of tech transformation projects fail? Why is low/poor adoption and unrealized ROI the norm and not the exception?

When it comes to selecting, designing and implementing technology for our organizations, more often than not we are looking at the challenge through the wrong end of the telescope. In reality success of any tech project depends 100% on the creativity and alignment of the people who will use the tools and not the tools themselves.

In this hands on workshop based on the ground-breaking “WakeMake” Collaboration model, learn how to  leverage Human-Centered Design principles to not only ensure that your tech investment will be successful, but will also transform your teams and culture to drive a cohesive culture where everyone involved embraces the change. If you want to be successful, take a “Technology Last” approach.

This interactive workshop will be held in Zoom.

Session Type

60 minute workshop

Learning Outcomes

  • What is Human-Centered Design?
  • What is the "Technology Last" Approach to Technology?
  • How to us a Cutting-Edge Collaboration Model to Drive People, Process & Tech Alignment

Target Audience

Organizational Leaders, IT Decision Makers, Change Managers


March 25, 2022


10:00am – 11:00am PST