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20NTC Session

AI for Good: A Machine Learning for Programming Case Study


We’ve all read the articles about how Artificial Intelligence (AI) is the next frontier in nonprofit technology – but what kind of problems can machine learning solve for your organization? Are there applications beyond fundraising? What data and processes does your organization need to start taking advantage of AI technologies now.

Through a case study on machine learning for program management, we will show how AI technologies can fit into your organization’s strategy, and describe a sample implementation at a direct service organization. This presentation will cover:

  • The kinds of questions machine learning can answer well – and those it can’t
  • The data and processes your organization will need to take advantage of machine learning
  • How machine learning can help you better understand the factors that contribute to program effectiveness
  • How to use machine learning to predict program outcomes

Learning Outcomes

  • Learn the kinds of questions AI can answer well - and those it can't
  • Understand the data and processes your organization will need to use AI technologies
  • See a real-life example of using AI to improve program effectiveness

Target Audience

EDs, program managers and developers interested in understanding the applications of AI in program management.


DataEmerging TechEvaluationProgram Development


Adam London


Project Donor Love

Adam’s passion for human-centered web design drives him to place the needs of nonprofits at the heart of his work. As a marketing technologist, Adam meshes best practices from the tech world with the fundraising goals of the nonprofit world. He believes that user-centered web design offers empathy and motivation for donors, promotes new and repeat donations, and improves daily life for nonprofit staff.

Adam has brought his expertise to national nonprofits including Guide Dogs for the Blind, the Simon Wiesenthal Center, and the American Red Cross. Project Donor Love will allow local, national, and even international organizations to benefit from his unique perspective.

Winston Berger

Director of IT and Data Systems

A Better Way, Inc.

I am a true believer in the power of values-driven organizations to transform the lives of customers and employees alike. The support I’ve gotten in cooperative and nonprofit workplaces has given me the opportunity to evolve from being “the kid who was bad at math in high school” to “the go-to numbers and data guy”. Right now I’m Director of IT & Data Systems at A Better Way, Inc., a leading provider of mental health, child welfare, and foster/adoption services in and around San Francisco, CA.

I am fascinated by the design, function, and evaluation of systems. By “system” I mean – not just technological tools and constructs, but also the ideas, resources, and human relationships required for functional, equitable, and efficient service delivery and product creation.

My experience as a musician and multimedia installation artist affords me a unique perspective on collaborative creative process. Check out my latest productions at

Taisa Grant

Health Care Data Analyst

A Better Way Inc.

In my role as a Data analyst at A Better Way, Inc., my primary responsibility is the development and maintenance of the Electronic Health Record. I also maintain employee information in various county databases and generate reports out of those systems. In addition to creating reports in periscope using sql.

I have been in the Data Analyst position for almost 2 years now and it is absolutely a joy. With every challenge, my knowledge increases and the contributions I am able to make to the team and the agency at large drastically enhances.

I am so happy with what I have been able to accomplish, learn and contribute as A Data Analyst. I see myself in the future presenting talks on how to get to know your data.





March 26, 2020


1:45pm – 3:00pm



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