21NTC Session

A Nonprofit Case Study in the Agile Methodology


At the end of 2014, Taproot Foundation launched a tech platform with the goal of making high-quality business pro bono accessible to social change organizations regardless of location, budget, or staff size. Over the past 6 years, Taproot’s lean nonprofit team has utilized the agile methodology to keep costs low while scaling the impact of an innovative tech platform. During this session, participants will hear lessons learned from our tech platform’s creator and current Product Director and best practices for nonprofit use of agile for program development and growth. They will also share insights from how their lean team has pivoted in order to meet rising user needs virtually without breaking the budget.

Session Type

60 minute session

Learning Outcomes

  • A case study on nonprofit use of agile methodology
  • How to stay lean while building and growing an innovative tech-based social impact program
  • Lessons in pivoting to meet increased virtual program demand during COVID-19

Target Audience

Those interested in hearing about how the agile methodology allowed a fellow nonprofit to scale impact with a lean team.


Emerging TechProject ManagementTrendsVolunteers


Kristin Teti

Chief Operating Officer & Executive Vice President

Taproot Foundation

Kristin brings fifteen years of cross-sector experience in operations management, planning and client services to her role at the Taproot Foundation. As chief operating officer she is responsible for designing and implementing business operations that enable the organization to realize strategic objectives, maximize opportunities for growth and impact, and promote the culture and vision of the organization. In addition, the Chief Operating Officer & Executive Vice President steers the evolution of Taprootplus.org, and the annual engagement of tens of thousands of nonprofits and skilled volunteers via the online match-making platform. Prior to taking on this role, Kristin held the position of vice president.

Previously, Kristin was a program and evaluation manager at Leeza’s Place in Los Angeles where she tested program concepts and performed crisis intervention with caregivers. She has also worked as a compliance officer for a Los Angeles-based hedge fund and for the American Bar Association’s Death Penalty Representation Project in Washington, DC. 

Kristin holds an MSW from the University of Southern California and a Bachelor’s in Justice and Psychology from American University.

Joshua Anderson

Director of Product

Taproot Foundation

My name is Joshua Anderson. I’m the Director of Product at the Taproot Foundation. I’ve been with Taproot for 3 years and my primary responsibilities include managing the day-to-day and product roadmap for TaprootPlus.org and facilitating the use of technology and systems from an operations standpoint, across our organization.

Robert Schafbuch



Technical Project Manager | Reporting Analyst | Citizen Developer | Solution Architect



March 25, 2021


8:30am – 9:30am