21NTC Session
Digital Inclusion

Workshop: A DEI (Diversity Equity and Inclusion) Framework for Community Tech


In the open source and nonprofit tech space, communities have emerged to help us help each other. How can we all contribute to building more inclusive communities? How can community groups tackle such multi-faceted, systemic issues? You’ll hear from four volunteer community group leaders on what they’ve done over the past 18 months. We’ll go over what’s worked and what hasn’t. After an overview of our journey, we’ll help you workshop the start of your own DEI journey. It’s a marathon, not a sprint!

Session Type

60 minute workshop

Learning Outcomes

  • Learn about existing DEI frameworks in the nonprofit tech community and how they're doing
  • Understand how to identify and implement steps to apply a DEI framework to your nonprofit tech group/meetup/community/organization
  • Learn about and discuss options for tracking and measuring impact of your DEI initiative

Target Audience





Charise Van Liew

Principal Associate

The Pew Charitable Trusts

coming soon

Kristin Medlin

Director of Research

HandsOn Connect

Kristin Medlin is the Director of Research at HandsOn Connect Cloud Solutions, where she oversees research efforts to support, promote, and enhance the field of study related to community engagement and socially effective impact across all sectors. She is a co-designer of Collaboratory and previously served as the Communications & Partnerships Manager in UNC Greensboro’s Institute for Community & Economic Engagement. Kristin’s scholarly work explores technology-assisted engagement, cross-sector partnerships, and tracking and assessment of community engagement. Kristin holds masters degrees from UNCG in Public Affairs and in Educational Research, Measurement, and Evaluation.

Karmel James

Senior Associate

Dupont Circle Solutions

Karmel champions small nonprofits, SAAS companies, and associations to streamline organizational operations and strategies as a Senior Associate at Dupont Circle Solutions. She started her journey in the Salesforce ecosystem at a small nonprofit as an in-house administrator before transitioning to consulting. When she’s not analyzing her clients’ processes to increase staff happiness, she is learning new tools to refine her technical skills. Outside her home office desk, Karmel can be found dancing to music while planning her next sewing project.

Sarah Pilzer

Director of Operations

Country Dance & Song Society

Sarah is the Director of Operations at the Country Dance & Song Society where she works to build community through participatory dance, music, and song. With an educational background in marine biology, she is a scientist turned nonprofit data geek who is passionate about using data to guide program and management decisions within the nonprofit industry and building efficient processes in Salesforce. She especially enjoys using visualization techniques to bring data to life and tell stories that resonate with people’s anecdotal experiences. As a member of the LGBTQ community and an anti-racist ally, Sarah is committed to using her privilege to further the goals of diversity, equity, and inclusion within the open source and nonprofit sectors.

Tasha Rucker

Salesforce & Pardot Administrator

Palmer College of Chiropractic

Tasha Rucker is a 4x Certified Salesforce Solutionist and Marketing Automation Specialist. She transitioned into the tech space 3 years ago from a 20+ year career in Higher Education, Customer Service, and Sales with 10+ years in Executive Operations. She is a proud graduate of a HBCU – Jackson State University with a BA in English and MBA/Marketing



March 24, 2021


1:00pm – 2:00pm