The Future is Now: Machine Learning + Chatbots for Nonprofits
Over the past few years, the rise of artificial intelligence (AI) has constituents, much like consumer, expecting instant personalized engagement with their favorite nonprofits. Organizations on the leading edge of customer experience and technology are enlisting the help of AI features, such as machine learning and chatbots, to deliver personalized, actionable and human-like engagement directly to their constituents.
Join this session to learn how AI can help you introduce new product and services to your constituents faster, automate operational efficiencies and increase program engagement.
- What is AI and how is it relevant for nonprofits
- What can nonprofits learn from the business sector about using chatbots
- Examples of how nonprofits and HED using are using AI