baltimore Buildings
baltimore Buildings
baltimore Buildings
20NTC Session Proposal

Scaling UX with Limited Resources


Are you on a small staff of professionals responsible for an organization’s digital experience? Come hear how the City of Seattle’s user experience team of 3 helps departments with accessibility and usability evaluations while still being responsible for creating new experiences on the City’s website. They will share practical methods their team uses for expanding their reach beyond their day-to-day design work and engage departments in design sessions for continuous improvements.

Learning Outcomes

  • Learn how the City of Seattle scales it's UX team of 3 to provide value citywide.
  • Get a practical set of tips and methods to try in their own organization.
  • Download templates for usability and accessibility evaluations.

Target Audience

Marketing and Communications Staff, Designers

Additional Speakers

Michelle Ringgold, Jenny Chen



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