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20NTC Session Proposal

No Bad News in Impact Evaluation

Submitted by: Mary Joyce | Do Big Good


After our impact evaluation last year, my organization was tempted to interpret the results as “bad news” and “good news.”  Fortunately, we soon realized that there is no bad news in impact evaluation.  The only bad news is a failure to act.

In this session, you’ll learn how to use any impact evaluation result as an opportunity for adaptation and improvement.

→ After a quick overview of the impact evaluation process…

→ We’ll dive into a case study of how the Center for Technology and Civic Life used impact evaluation to focus their resources and better serve election officials across the country.  

→  We’ll end with an interactive exercise in which you’ll workshop a result from one of your own programs and figure out how to use it as an incitement to adapt.

Learning Outcomes

  • See "bad news" evaluation results simply as incitements to adapt
  • Organize internal decision-making toward adaptive action
  • Build an impact ecosystem that gives you the information you'll need to adapt in the future

Target Audience

Folks who work in organizations that feel nervous about measuring impact

Additional Speakers

Kurt Sampsel, Center for Technology and Civic Life

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