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20NTC Session Proposal

New Digital Inclusion Research: Moving From Stats To Success


Did you know that more than 60 million Americans still do not have internet access in their homes?

That statistic is alarming and is precisely what drove NTEN and Mobile Citizen to conduct the second Digital Adoption Survey gathering qualitative data about online technology and digital inclusion efforts among nonprofits and the constituents they serve.

In this session, we will share high-level findings from the survey, as well as hear from nonprofit panelists reinforcing key findings. We will share common barriers around access, training, and devices as well as examples of successful solutions. For organizations interested in offering a digital inclusion program, or wishing to evolve an existing one, or for nonprofits serving a demographic dependent on internet access or digital literacy skills, this session is a must.

Learning Outcomes

  • Understand and learn from collective nonprofit experiences in making decisions about technology, both internally within their own organizations as well in the delivery of programs and services for their constituents
  • Understand changes or trends in digital adoption programs (internet access, equipment and digital literacy training) such that they can be applied within their own organizations
  • Identify ‘new gap’ areas to focus digital literacy programs on, transient families, seniors, immigrants, etc






April 13, 2018


1:30pm – 3:00pm

CFRE Credits

NFR - 1.5

Collaborative Notes

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Session Evaluation

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