baltimore Buildings
baltimore Buildings
baltimore Buildings
20NTC Session Proposal

Managing technology consultants (from an ex consultant perspective)


Technology projects can easily be a major budget line item with organizational wide impact.  Engaging an outside consultant is only one element to a successful implementation.  A consultant can drive a project to success but client engagement is the best predictor.

  • How to estimate costs and evaluate proposals (never budget to the best case)
  • How to estimate timeline and effort level to form realistic plans (late projects never catch up)
  • Managing scope (and assumptions)
  • Executive sponsorship, project teams
  • Consultant’s constraints: it is a business/there to make money, cannot commit resources without (down time is bad)
  • Consultant traps: too friendly, inconsistent communication, lack of escalation
  • What makes a good client (engagement): clear idea of what they want, provide timely feedback, clear priorities (time, money, quality),
  • What makes a bad client: unrealistic expectations, assumptions, new scope should be free, delayed feedback, constant changes,


Learning Outcomes

  • Better manage consultants and project delivery
  • Prepare yourself and your organization for technology projects
  • Avoid consultant traps that lead to troubled projects

Target Audience

IT decision makers, IT project managers

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