baltimore Buildings
baltimore Buildings
baltimore Buildings
20NTC Session Proposal

Kiosks and Touchscreens and Chatbots, Oh My!

Submitted by: Ceci Dadisman NTEN Member badge | FORM


Data shows that when patrons are more engaged, they are more likely to have a positive experience. In this session, we will explore ways that digital technology can be used to engage, educate, or enrich the patron experience before, during, and after an event as well as remove barriers to participation.

We’ll take a look at how organizations large and small are meaningfully integrating technology into events through apps, social media, interactive kiosks, and even chatbots.

Target Audience

marketing, communications, education, community engagement, fundraising


Case StudyEmerging TechEngagementEvents

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