baltimore Buildings
baltimore Buildings
baltimore Buildings
20NTC Session Proposal

Keep It Sustainable: Care, Feeding, and Grooming of a Large Website


Any nonprofit digital property needs a healthy amount of upkeep, and the larger the site, the more deliberate and managed that upkeep needs to be. In this session, Fíonta and its national nonprofit client will share real-life examples of processes and tactics that have helped them succeed in its digital strategy. From setting up release cycles to managing team structures and dealing with competing organizational priorities, they’ll cover it all – and share some cautionary tales, too.

Learning Outcomes

  • Bring Calm To Chaos: Implement processes for managing updates, feature development, and integrations in a sustainable, orderly way
  • Keep The Big Picture in Focus: Understand how to prioritize competing requests
  • Keep It Safe: Implement the proper cadence of security and system updates




Gordon Withers

Director of Digital Services


As Director, Digital Services at Fíonta, Gordon oversees the organization’s web design and development group, ensuring that Fíonta delivers the highest-quality services to its nonprofit, association, and foundation clients. Gordon also consults on the technology needs of web projects, which includes analyzing clients’ technical capabilities, identifying areas for improvement, and recommending new technologies and integrations. He advocates for human-centered design approaches, ensuring organizations have sustainable content strategies and making websites accessible to all audiences. Other recent speaking appearances include a panel on human-centered design for associations at the 2018 Surge: Optimism conference.

Prior to Fíonta, Gordon served as a technology consultant at two other nonprofit-focused agencies: Freeflow Digital and Threespot, working on accounts such as the Center on Budget Policy and Priorities, Pew Charitable Trusts, the James Irvine Foundation, Cystic Fibrosis Foundation, and NOAA. He also served for five years as the Director of Web Services at NAFSA: Association of International Educators, the leading association for international exchange in higher education. Prior to NAFSA, Gordon spent over 10 years as a business analyst, web developer, and programmer. Gordon enjoys spending time with his family and playing rock cello whenever possible.

Lisa Godare

Drupal 8 Grand Master


Lisa does everything with Drupal and has been active on the platform for over five years. She has special expertise in module development and theming, and has worked with many clients including National Oceanic and Atmospheric Administration, Center for Budget and Policy Priorities, PetSmart Charities, Morningside Center for Teaching Social Responsibility, and others. Lisa is an Acquia Certified Drupal Grand Master.

In her free time, she volunteers with Portland, Oregon-area nonprofits, is a cat mom, and enjoys participating in pirate camping and other live action role-playing communities.

John Harrison

Associate Director, Digital Engagement

Enterprise Community Partners

As a digital transformer for over 20 years, John is a marketing leader in interactive media, digital strategy, website development, information tech, project management and instructional technology. He serves as the Associate Director of Digital Engagement for Enterprise Community Partners, a national nonprofit creating opportunity for low- and moderate-income people through affordable housing in diverse, thriving communities. John oversees the administration, analytics, SEO and SEM for Enterprise’s large Drupal 8 website (and microsites). Most recently, John project-managed a large-scale migration to Salesforce Marketing Cloud, bringing automated emails, customer journeys and data-driven, targeted outreach to the organization’s marketing and communications platform.

John is a graduate of the 2014 Loyola University Maryland Sellinger School of Business Leadership Essentials Community Impact Program. He received his Bachelor of Science in Art with a minor in Art Education from James Madison University. He’s also UX Certified through the Nielsen-Norman Group, and Google Analytics IQ certified.



E147 - E148


March 15, 2019


10:30am – 11:45am

CFRE Credits

NFR - 1.25

Collaborative Notes

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Session Evaluation

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