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20NTC Session Proposal

Inclusive Design – How Addressing Accessibility Benefits Everyone


Nearly one in five people have a disability in the U.S. That means your inaccessible website may be excluding 56.7 million people! Organizations are prioritizing accessibility now more than ever because inclusive design benefits everyone (bonus: it’s great for SEO). During this session, you’ll hear how the MacArthur Foundation rebuilt their website to maximize access for people with disabilities and created an accessibility guide for grantees. Join a conversation with an accessibility expert, designer, and project manager to get deep insights on what accessibility is, how it shapes design, and how you can begin addressing accessibility on your website.

Learning Outcomes

  • Gain a greater understanding of accessibility and how it shapes design.
  • Understand how to begin addressing accessibility your website – guide included!
  • Obtain real-life insights on the process of redesigning and making a website accessible.


Case StudyWebsites


Courtney Clark

VP of Design

Forum One

Courtney Clark is the Vice President of Design at Forum One. She’s a user experience designer and content strategist with over a decade of experience designing for nonprofits, foundations, and government. Some of her recent clients include Peace Corps, Smithsonian, American Red Cross, MacArthur Foundation, and California Air Resources Board.

She currently leads the design team at Forum One where she manages and mentors staff, grows and improves the design practice, and brings design thinking and strategy to project teams and clients.

James Kinser

Senior Associate, Digital Communications

John D. and Catherine T. MacArthur Foundation

James Kinser is the Senior Associate of Digital Communications at the John D. and Catherine T. MacArthur Foundation. He manages the Foundations website and email communications and for the past two years has served as the lead project manager for the redesign of MacArthur’s website. He has presented at conferences on integrated communications systems and strategies.

Cyndi Rowland

Director, WebAIM

Utah State University

Dr. Cyndi Rowland is the Founder and Executive Director of WebAIM and the National Center on Disability and Access to Education housed at Utah State University. Since 1999 she has focused on research, tool and resource development, training, and policy initiatives in web accessibility for education. The work of both WebAIM and NCDAE are viewed as important resources in web accessibility. Both groups have a rich history of research and product development to benefit the broader community and an inclusive web. WebAIM is consistently in the top 5 Google returns when searching for “web accessibility”, where there are typically millions of returns. Some of WebAIM’s content includes issues and technical recommendations for developers who wish their designs to be inclusive of individuals with disabilities. NCDAE has rich resources for administrators and faculty alike who wish to make changes in their systems and individual practice. This includes an institutional Benchmarking and Planning Tool as well as accessibility Cheatsheets used frequently by faculty and staff. Dr. Rowland has engaged in her accessibility work at top tier national and international levels. Examples include sitting on the Section 508 refresh committee, and working on initiatives out of UN organizations such as the ITU and UNESCO where she was an invited expert to assist in the creation of global guidelines for online distance education, where accessibility plays a role for UN Member States.

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E147 - E148


March 13, 2019


3:15pm – 4:30pm

CFRE Credits

NFR - 1.25

Collaborative Notes

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Session Evaluation

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