baltimore Buildings
baltimore Buildings
baltimore Buildings
20NTC Session Proposal

Improve Your Programs and Services with a Design Sprint


Are you planning to create a new process, program, or service—like a volunteer registration system or a client service portal? If so, a design sprint can help you make progress quickly while saving your organization time and money. Grounded in design thinking methods, a design sprint is a multi-day process for answering critical business questions through collaboration, prototyping, and testing ideas with customers. Learn how a design sprint can help you rapidly solve problems–—with better stakeholder alignment—and validate or refine your ideas. Know what works and what doesn’t before you spend hard-earned funds on systems development. 

In this session, our presenters will walk through the design sprint process using real-world examples, discuss when to use a design sprint versus when to consider something else, and share how design sprints and design thinking in general can keep your team focused on outcomes over output, increasing your chances for long-term success.

Learning Outcomes

  • Learn what a design sprint is and when to run one (or when not to)
  • Understand the basic steps in a design sprint
  • Through real-world examples, identify how a design sprint could help your organization make rapid progress on an important project

Target Audience

Anyone in charge of or involved with creating new processes, programs or services within an organization.

Additional Speakers

Judy Freed, Alliance for the Great Lakes