baltimore Buildings
baltimore Buildings
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20NTC Session Proposal

Hitting The Trifecta: Change Management Through People, Process, & Technology


These days, finishing a CRM implementation “on-time” and “on-budget” is hardly a measure of success. If Change Management is not considered, even the smoothest of implementations will fail and the most expensive of investments will never be realized. This session will explore all three facets that make a CRM implementation successful – people, process, and technology

Learning Outcomes

  • Understand how to plan and scope your technology projects through a change management lens
  • Understand how to best prepare, inspire and excite your team for upcoming changes
  • Understand how to build strong processes to ensure you're getting the most out of your technology

Target Audience

CTOs, IT Decision Makers, and Executive Directors


Change ManagementCRMProject ManagementTraining

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