Getting Things Done with the Service Desk Model
How does your organization work together to get things done? Too often, organizations use email as a task management system or leave it to each person to find their way with Getting Things Done methodologies. This leaves organizational processes and knowledge locked away in mailboxes and inhibits accountability.
This workshop will discuss methods for moving tasks into centralized systems where you can apply the concept of a service desk to increase visibility, support accountability, and standardize processes.
Attendees will be asked to share their experiences, key learnings, and technology tool experiences. We’ll also discuss action plans for your organization, including where and how you can start transforming how your teams get things done.
- Implement tools to manage teams and tasks in an organized and accountable manner
- Develop an action plan for your organization or team
- Learn about popular collaborative task management tools