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20NTC Session Proposal

Expanding Data Analysis Capacity With Skills Based Volunteers


GLIDE is a non-profit in San Francisco providing social services like free meals to marginalized individuals. We have a data team but the team is understaffed and does not have the bandwidth to do in-depth analysis.

To make up for this gap in capacity, over the last 3 years, we have recruited 30-35 volunteers from neighboring tech companies to work on data projects. Volunteers have completed a variety of projects for Fund Development, Communications, and Programs teams using data analysis, A/B testing, research, and other skills.

Through these projects we have developed a model of how to leverage data volunteers. In this session we will discuss how to:

  • Identify data projects suitable for volunteers
  • Break these large data projects into smaller pieces with clear objectives
  • Recruit, retain and manage skills-based volunteers
  • Fold volunteer’s work into the organization’s ongoing projects

Learning Outcomes

  • Identify nonprofit data needs and break data projects into smaller pieces for volunteers
  • Learn different models of how staff and volunteers can collaborate on projects
  • Recruit and retain volunteers with the right skill sets

Target Audience

Understaffed data teams looking to expand capacity and volunteer managers who want to engage volunteers in new ways

Additional Speakers

Satanjeev "Bano" Banerjee


AnalyticsDataData VizVolunteers