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20NTC Session Proposal

Data is Not a Four-Letter Word: Get Your Team on Board


How do you convince people who don’t “get” data to be part of the solution? You can lead your team (and boss) to enter data! You’ll gain strategies for finding allies and training others for a data-driven organization. You’ll learn how to translate impact and show data’s crucial role. And we’ll talk about designing communications accessible to a variety of stakeholders. We’ll start with a brief assessment before spending time in small groups that address specific challenges in your organization: how to be a data hero, building data allies, and talking data with people at varying data literacy levels.

Learning Outcomes

  • Find and team up with secret data allies across your organization to create culture change
  • Show stakeholders how better data is the key to achieving their goals
  • Translate data into impact and transform your organization’s data literacy


Janice Chan


Shift and Scaffold

Janice Chan never was able to pick one thing to be when she grew up. While grown up status could be debated, what she currently does is consult (, teach data management in NTEN’s Nonprofit Technology Professional Certificate Program, and co-organize NTEN’s Nonprofits and Data online community group. She is also is working towards a Master of Information Management at the University of Maryland.

Originally from New York, Janice arrived south of the Mason-Dixon Line via St. Mary’s College of Maryland. Post-graduation, Janice served as an AmeriCorps*VISTA before officially joining the nonprofit sector. She has worn hats in data management, volunteer management, marketing and communications, grant writing, curriculum development, program management, technical training, change management, and project management.

In short, Janice has spent 11+ years and counting leading the messy work of organizing and restructuring information so that teams can work together more effectively and focus on their missions. She also enjoys writing, traveling, making playlists, and figuring out how we could do this better. You can find her on Twitter @curiositybone.

Adam London


Project Donor Love

Adam’s passion for human-centered web design drives him to place the needs of nonprofits at the heart of his work. As a marketing technologist, Adam meshes best practices from the tech world with the fundraising goals of the nonprofit world. He believes that user-centered web design offers empathy and motivation for donors, promotes new and repeat donations, and improves daily life for nonprofit staff.

Adam has brought his expertise to national nonprofits including Guide Dogs for the Blind, the Simon Wiesenthal Center, and the American Red Cross. Project Donor Love will allow local, national, and even international organizations to benefit from his unique perspective.

Carrie Rice

Nonprofit Consultant

Carrie Rice Consulting

After five years as the principal of Carrie Rice Consulting, Carrie has recently decided to return to the non-profit sector as a full-time senior staff member in the San Francisco Bay Area. She hopes to bring tech-forward solutions to whatever organization she ends up joining!

To Carrie, the key to any nonprofit’s success is empathy. That may seem like a given, but empathy must extend beyond a nonprofit’s constituents to all stakeholders within an organization.

After earning a master’s degree in public policy at The George Washington University, Carrie began working with nonprofits, planting the seeds of her management philosophy. She prides herself on improving the fundraising, efficiency, and longevity of nonprofits. Simply put, she helps nonprofits foster progress and loyalty through treating staff, board members, and donors with the same empathy that they feel toward the causes they care about.

Emilio Arocho

Director, Technology and Digital Strategy

Food and Drug Law Institute

Emilio Arocho is a Washington, DC professional with over a decade of experience empowering nonprofit organizations by allocating their modest resources towards mission-focused digital optimization. As Director of Technology and Digital Strategy at the Food and Drug Law Institute (FDLI), he facilitates data-driven decision making across departments, and tailors cloud architecture and business processes to anticipate and exceed stakeholder requirements. Emilio holds a BA degree from Mount Saint Mary’s University.





March 14, 2019


3:00pm – 4:15pm



CFRE Credits

NFR - 1.25

Collaborative Notes

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Session Evaluation

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