Session Advisory Committee
The 20NTC Session Advisory Committee is a group of experts, thought leaders, and champions in nonprofit technology. They provided input as part of our community-driven process to develop the high-quality educational agenda for the Nonprofit Technology Conference.
How It Worked
We selected five committee members for each of our six content category areas (IT, leadership, program, fundraising, marketing, and communications, and sprint). Committee members then made meaningful contributions in three areas:
- Desired topics: Committee members helped identify critical and desired topics within their respective areas prior to opening up the process for gathering publicly submitted proposals. This provided guidance on the topics that interested session presenters can address in their applications.
- Reviewing proposals: Committee members reviewed proposals within their respective areas and identified those that met the needs of a balanced, content-rich agenda.
- Missing critical topics: Committee members helped identify critical or timely topics missing from the public proposals that should be included in the final agenda.
Who Could Participate
Participation in the advisory committee is open to NTEN community members with demonstrated expertise in one of the six category areas. With a focus on making our programming as inclusive as possible, we encouraged those with diverse experiences and perspectives to apply.
20NTC Advisory Members
Below is the list of 20NTC committee members.
Philanthropic Counsel, Digital Specialist at Good Works
Charlotte is a fundraiser, writer, and bonafide tech nerd. In her 4 years at Good Works, she’s helped a multitude of nonprofits to effectively integrate digital into their fundraising. She specializes in all things online, including email, websites, ads, social media, and content creation. Charlotte is a member of the steering committee for Tech4Good Ottawa, a volunteer with her local CAGP chapter, and a firm believer in pronouncing ‘gif’ with a hard G.
Marketing and Online Engagement Manager at the National Immigrant Justice Center
Julia Toepfer is the marketing and online engagement manager at the National Immigrant Justice Center. Julia is an experienced storyteller, writer, marketer, campaigner, fundraiser, and digital strategist with more than 10 years of experience working with nonprofits across the United States and internationally. She has provided training and consulting services for organizations to strengthen their social media channels and develop impactful online campaigns. Julia received her bachelor’s degree in English with a minor in Latin American studies from Boston College. She lives in beautiful Colorado and loves exploring the mountains with her husband, and their dog, Bernie.
Digital Fundraising Strategist at Malala Fund
Nicko Margolies is the Digital Fundraising Strategist for Malala Fund, the nonprofit founded by student and Nobel laureate Malala Yousafzai to champion every girl’s right to 12 years of free, safe, quality education. Nicko works across multiple departments to expand Malala Fund’s online giving and engagement programs, including special fundraising campaigns.
CEO/Creative Director at 29:11 Creative LLC
Sandee Jackson, owner of 29:11 Creative LLC, is a nonprofit marketing consultant who also contributes to her community as a nonprofit board member and volunteer. For over five years, Sandee has been involved with NTEN in various roles, including as an online community organizer and a member of the editorial committee.
Principle at Benefactor Group
Steve has worked in the nonprofit sector for his entire career. For the first eight years, he worked as a fundraiser doing everything from direct mail and events to major and planned giving. He was involved in his first database conversion in 1995 and was hooked. His passion for how data could empower and amplify the work of nonprofits led him to consulting with a focus on nonprofit technology. He has spent the last 20 years providing technology consulting to the country’s leading nonprofits, large and small. Steve is a Principal of Benefactor Group, a national nonprofit consulting firm headquartered in Columbus, Ohio. His expertise lies in project leadership, CRM, business analysis, analytics, and ensuring that business stakeholders are served by technology. In addition, Steve has been a presenter at conferences and contributed many articles and case studies to educate the sector. His skills and experience allow him to bridge the gap between technology and the business of nonprofits.
Director of Engineering, Public Interest Technology at New America
Afua Bruce is the Director of Engineering for New America’s Public Interest Technology program, where she manages a team of technologists working with state and local governments, nonprofits, and universities to develop technology and policy in human-centered ways. Afua joined New America after spending several years working in the Federal government—at the White House and at the FBI. During the Obama Administration, Afua served as the Executive Director of the Office of Science and Technology Policy’s National Science and Technology Council at the White House. In this role, she oversaw 100 different Federal inter-agency working groups, tackling challenges on the environment, and sustainability, homeland and national security, science, technology, and STEM education. While at the FBI, Afua held a variety of strategy and program management positions. She led work on data challenges, technical project management, process improvement, and strategic change for the Bureau’s engineering, lab, and financial programs. Prior to joining the Federal government, Afua was a software engineer at IBM. Afua holds a degree in computer engineering from Purdue University and an MBA from the University of Michigan.
Associate Director, Project Management at Planned Parenthood Federation of America
Amy Dorfman is the lead project manager on the development operations team at Planned Parenthood Federation of America. In this role Amy led the organization through a successful CRM migration and implementation of Salesforce. Previously, Amy served in the development department at the national headquarters of the American Civil Liberties Union where she managed database business support for the ACLU national office and 53 affiliates. Amy has over 12 years of nonprofit experience in both New York and Washington, DC. Amy holds a Masters of Public Administration with a Nonprofit Management concentration from The George Washington University. When not at work you can find Amy taking care of her foster dogs or geeking out over all things Harry Potter. Pronouns: she/her/hers
Publicity & Marketing Chair; Corresponding Secretary at Westbury Arts
For more than 15 years, Joe Moran has worked as a nonprofit techie and creative producer. In his most recent role as Chief Innovation Officer at True Colors United, Joe defined and maintained organization-wide standards for project management, facilitated strategic thinking, developed effective systems, cultivated collaboration, and ensured integration across all departments. He also provided creative direction and oversaw the organization’s communications and marketing strategies. Prior to his work at True Colors United, Joe spent eight years building the communications and technology department at Quality Services for the Autism Community. In addition to his experience in the nonprofit sector, he has also worked in the entertainment industry as an actor, producer, and writer. He is an avid comic book reader, retro video game player, and wacky snacker. Joe currently sits on the board of Westbury Arts, where he serves as corresponding secretary and publicity & marketing chair. He’s also a certified Project Management Professional (PMP)®. Twitter: @JoeSaidSo
Technology and Communications Manager at Disability Rights Florida
Keith Casebonne is the Technology and Communications Manager at Disability Rights Florida where he has worked for 17 years. As manager of both information technology and communications, Keith regularly works in social media, website development, graphic design, podcasting, network administration, computer security, and technical support. Digital accessibility is an area of special focus. Keith regularly speaks and writes about accessibility, security, and social media.
CEO of CauseLabs
Sheryle Gillihan is committed to her values and is purposeful in her work. Sheryle is the owner and CEO of CauseLabs, a 2017 Dallas Business Journal 40 under 40 honoree, a social enterprise advisor, a speaker, and a purpose ambassador. She works to bridge cultural gaps and creatively disrupt global challenges to help organizations scale impact towards equality, education and access. Sheryle fuses her hope for a better, brighter future with over 15 years of leadership, operations, and technical management experience. Ranging from military to corporate to nonprofit sectors, her career path led her to CauseLabs in 2010, where she brought immense perspective, coordination and a passion for using business and technology for good.
Technology System & Facilities Operations Director at West Texas Opportunities, Inc.
Brian Rodriguez has worked in the nonprofit field for 13 years. He is currently the Technology & Facilities Director at West Texas Opportunities, Inc. in Lamesa, TX. In his role he is provides leadership for the continued development of an innovative, robust, and secure information technology environment throughout the organization for approximately 175 employees and 22 locations. Brian received his Nonprofit Technology Certificate from NTEN in February 2019. Prior to working for West Texas Opportunities, Brian was a Corporate Trainer for a major technology company.
Director of Development at Baltimore Corps
Danielle ‘Dani’ Faulkner is theDirector of Development at Baltimore Corps where she cultivates relationships to ensure they are managed and lead to funding opportunities. While working on her BA in theatre arts with a concentration in playwriting, she worked for the Maryland Hugh O’Brian Youth Leadership Seminar (HOBY MD). As an alum of the program, Danielle knows firsthand the power of volunteerism and fundraising. During her 10 years with HOBY MD, she served on their corporate board and spearheaded the creation of their alumni association. Years later, she was chosen as an Urban Arts Leadership Fellow through the Greater Baltimore Cultural Alliance. Her first grant proposal provided 30 arts enriched programs to schools that would typically not have the funding to have an arts program. As a development fellow, she discovered that a lot of creative artists were lacking the resources and monies to find sustainable funding to produce their work. It was then that she decided to launch her own freelance grant writing service called GirlWright. GirlWright provides comprehensive grant writing, grant source research and proposal editing services for artists and nonprofit organizations in Baltimore City. When she is not working, she can be found crocheting and spending time with her boyfriend and her cat named Homer. You can find Dani on Twitter @girlwright86 or through her website www.girlwright.com.
Director of Information Technology at Urban Teachers
Dar is the Director of Information Systems & Technology for Urban Teachers. She originally started out in international conflict resolution working in Sweden after undergraduate school, and then left grad school to join a women’s collective whole grain bakery for several years. She spent some time after that playing in the mud with pigs at an animal sanctuary and then veered into IT, where she’s been for over 20 years. She started out in IT working at non-profits and then moved into the corporate world. More recently, Dar has come full circle back to the non-profit world that she missed and works at mission-driven nonprofits focused on civil rights, poverty & education. When not doing things in IT, she can be found out hiking, reading a good book. or spending time with her companion animals. And drinking coffee. Lots and lots of coffee.
Principal at Venture Industries Online
Drew McManus may run a web development company but don’t let that fool you into thinking he’s only a tech geek. He pairs that alongside 20+ years of global broad-based arts consulting experience. His expertise spans multiple sectors and is regularly quoted as a nonprofit industry expert in media outlets including The New York Times, Chronicle of Philanthropy, and NPR’s All Things Considered.
Director of Technology and Digital Services at the National Association for Healthcare Quality
Emilio Arocho operates at the intersection of technology, business strategy, and mission. For over a decade he has activated advocacy organizations and associations to do more with data and rapidly improve their business systems, often at tremendous cost savings. As a proud contributor to esteemed organizations including the Nonprofit Technology Network (NTEN) and the American Society of Association Executives (ASAE), Emilio strives to develop and support a nonprofit sector that is equitable, diverse, and empowered to make the world a better place. He currently serves as Director of Technology and Digital Services at the National Association for Healthcare Quality in Chicago, Illinois.
Assistant Director, CRM at Wildlife Conservation Society
Kristen has been with the Wildlife Conservation Society since March 2014, a dream job as a kid who loved wildlife. She held two roles before moving on up to Assistant Director, CRM. In this latest role, Kristen handles email marketing for fundraising and attendance driving efforts, Salesforce database management, and incentive fulfillment (who wants swag?) In 2013, she completed her Masters in Transnational Media and Globalisation at City University in London and before that, worked in the media analysis space for four years. Outside of work she enjoys playing soccer, listening to Kylie Minogue, and eating ice cream.
Director of Digital Strategy at Communities In Schools
Sarah Boison is the Director of Digital Strategy at the Communities In Schools National Office based in Arlington, VA. In her role, she leads development of the web, social, email, and affiliate engagement strategies for national and fundraising campaigns, events and projects. With nearly a decade of experience leading digital communications in the nonprofit sector, Sarah believes in cultivating strong and highly-engaged online communities around social issues and causes. She has an eye for enhancing the user experience through owned, shared, and paid media platforms. Sarah enjoys increasing conversations around powerful and dynamic issues that directly impact young people of color, students with disabilities, low-income rural, urban and suburban communities and the caring adults that work tirelessly each and every day to break down the institutional and systemic barriers that prevent students from receiving a high-quality education and having a fulfilling life. Sarah is a native Marylander and she currently resides in the Bowie, MD area. She received her bachelor’s degree in Public Communications from American University and a master’s degree in Public Relations and Corporate Communications from Georgetown University. In her spare time, Sarah enjoys binging Netflix movies and shows, going to concerts, and spending time with her loved ones.
Digital Technology Director at Natural Resources Defense Council
Daniel Schutzsmith is a rare breed – a hybrid of equal parts design, code, and strategy. He’s devoted his career to making a positive change to protect our world for generations to come! He’s the Digital Technology Director of Natural Resources Defense Council (NRDC) where he’s leading an amazing team to create websites, apps and interactive experiences to help safeguard the earth—its people, its plants and animals, and the natural systems on which all life depends. Previously Daniel was the Digital Technology Manager / Senior Web Developer for Amnesty International USA. In addition to his regular work, he is also the Co-Founder of 1) Hudson Valley Tech Meetup, a monthly meetup bringing together technologists, designers, entrepreneurs, and educators to share their passion and craft. 2) Catskills Conf, a weekend-long event gathering of technologists and creators at The Ashokan Center in the foothills of the Catskill Mountains.
Senior Marketing Manager at the Alliance for the Great Lakes
Judy Freed is a digital and direct response marketer whose experience spans the nonprofit and for-profit sectors. Some career highlights include: • Tripled online revenue and doubled the email list for a regional nonprofit. • Built a $4 million telemarketing program from scratch. • Managed a $30 million direct mail profit center (U.S. and Canada). • Developed an award-winning radio PSA campaign. Judy co-leads the NTEN Digital Advertising online community with Tricia Maddrey Baker and Jason King, and spent two years co-leading the Nonprofits and Data online community with Janice Chan. She works at the Alliance for the Great Lakes, an environmental organization based in Chicago, where she manages constituent acquisition and retention campaigns and serves as the in-house expert on analytics, segmentation and marketing technology. Judy holds a M.S. in Integrated Marketing Communications / Direct Marketing from Northwestern University and a B.A. in History and Music from Harvard University. In her secret life, you can find Judy writing musicals with some very talented composers and lyricists.
U.S. Director of Marketing & Communications at Humanity & Inclusion
Mica Bevington is the U.S. Director of Marketing & Communications for the award-winning international NGO, Humanity & Inclusion, which specializes in disability across 60 low-income and post-conflict countries. At Humanity & Inclusion she has worked to reach key American audiences through earned media, digital marketing, events, congressional advocacy, advertising, and VIP outreach. She was a member of the organization’s global brand working group, which resulted in a full rebrand in January 2018 (after 35 years of being known as ‘Handicap International.’) She also manages internal communications for the U.S. team. Prior to joining Humanity & Inclusion, she edited books, drafted speeches, and wrote lots of articles. At London Business School, she supported internal and alumni communications. At BusinessWeek, she covered management education and contributed to the magazine’s business school rankings. A long-ago graduate of the George Washington University, she lives in the Washington, DC area with her husband and three children.
Head of Customer Success at Impress.org
Michelle completed her MBA in Marketing, E-Commerce and Information Systems from the University of Rochester’s Simon School of Business. She has over twenty years of experience in higher education; ten years owning a web design and marketing company; and currently serves as the Head of Customer Success for Impress.org (developers of GiveWP.com and WPBusinessReviews.com).
Michelle is a veteran of public speaking. She’s been an instructor for a wide variety of topics including Using Quantitative Data Analysis Software, Meditative Drawing, Intro to WordPress, and Marketing for Massage Therapy. Michelle speaks at conferences all over North America. You can find many of them recorded on WordPress.tv including “Little Things That Make a Big Difference” and “Hidden Features of WordPress Revealed,” as well as panel discussions on ethics, marketing, page builders, and women in technology. Michelle is the author “A Good Firm Handshake (and other essential business tips)” available on Amazon.com.
Say hi to Michelle on Twitter at @michelleames and check out her website at worksbymichelle.com.
Senior Associate for Digital Communications at the MacArthur Foundation
As the Senior Associate for Digital Communications at the MacArthur Foundation, James Kinser manages online content, email communications, and collaboration with designers and developers for larger projects such as the site-wide redesign in 2018, ongoing enhancements, and implementation of website accessibility. The majority of his career has been within the non-profit, higher education, and philanthropic sectors, and he feels most at home doing work that is by nature mission-driven. He holds a BA in Art Education and an MA in Interdisciplinary Art, and manages a vibrant artistic practice outside of work.
Trainer, Facilitator, Consultant at Jeanne Allen Consulting
Jeanne Allen is a trainer, facilitator and consultant to nonprofits in leadership, strategy and innovation. As a volunteer, she is an organizer with NCTech4Good, the local tech club in Durham, Raleigh, Chapel Hill NC. Jeanne says, “The local club/meet-up has been a fantastic way to really learn about tech and what local nonprofits want and need. I went to the local NCT4G conference in 2010 as an attendee and immediately joined the organizers. What I love from both NCT4G and NTEN is learning & sharing in the nonprofit space and seeing what’s next.”
Stewardship Volunteer Coordinator at the Friends of the Columbia Gorge
Mika Barrett is an environmental leader with a mission to build bridges between people and the outdoors. She is currently managing a Gorge-wide natural resources program with an environmental conservation non-profit organization, Friends of the Columbia Gorge. Mika is a convener and connector, and views environmental stewardship as an approach to building robust communities.Before joining Friends, Mika spent several years as a human resources manager and operations lead. Her unique perspectives in human resources management and volunteer coordination springboards the ability to organize people and programs for positive change. Outside of work, you will find Mika either climbing one of the Cascade Mountains or rock climbing around the Pacific Northwest.
Chief of Strategic Planning and Innovation at The Arc San Francisco
Nina Asay is The Arc San Francisco’s Chief of Strategic Planning and Innovation. She has been with The Arc since 2007 and has served within the each of the agency’s departments from Direct Service Provider to Administration. She is currently responsible for facilitating the development and implementation of The Arc SF’s Strategic Plan, leading the agency’s innovations that help create an efficient, transformative and empowered agency. All work is done through the lens of driving company culture into a collaborative, person centered, value driven organization. She is an active champion of Diversity, Equity and Inclusion and helps support other organizations in creating an environment and framework that supports effective change in removing structural biases and roadblocks.
Operations & Membership Manager, WA Women's Foundation
Aki has spent the last 5 years working with small nonprofit and philanthropic organizations while wearing many different hats: operations, database management, website development, strategic planning, membership, communications… you name it! She is passionate about working with and supporting mission-driven organizations, and is deeply committed to embedding equitable practices and perspectives in all areas of her work. Locally, Aki serves on the steering committees of the Seattle-based chapters of Asian Americans/Pacific Islanders in Philanthropy (AAPIP) and the Emerging Practitioners in Philanthropy (EPIP). She holds a B.A. with Honors in History from Grinnell College, and an M.A. with Distinction in Southeast Asian Studies from the School of Oriental and African Studies (SOAS), University of London. In her spare time, Aki enjoys traveling and finding new places to try tasty treats. Pronouns: she/her/hers
Director of Technology Operations at Global Citizen Year
Aparna is the Director of Technology Operations at Global Citizen Year as well as a co-organizer of the Oakland NTEN Nonprofit Tech Club. Originally from the East Coast, Aparna has spent the last 5 years at Global Citizen Year working in admissions, enrollment, and most recently in technology operations. Post-graduation, Aparna served as an Americorps* VISTA at a civil and immigrant rights organization in Washington DC. This experience kicked off Aparna’s nonprofit career and she has since then worked at a variety of organizations with technology being the common thread. Aparna is passionate about helping people be more effective and efficient by using technology innovatively and appropriately. She loves learning about new tools, tinkering, and bringing people together to talk nonprofit tech!
Consultant at Shift and Scaffold
Janice Chan consults (shiftandscaffold.com), teaches data management, and helps run NTEN’s Nonprofits and Data online community group. She has spent 12+ years, mostly in nonprofits, organizing and restructuring information and how it flows so that teams can work together more effectively and focus on their missions. This includes data management, event and volunteer management, marketing and communications, curriculum development, technical training, knowledge management, and project management. Her interests include service design, making information more usable and accessible, and eating her way through multiple countries. Find her on Twitter @curiositybone.
Technical Project Manager at Lullabot
Monica S. Flores builds digital products to support a socially just, environmentally sustainable, equitable society. Since 2004, she has built websites, launched digital platforms, and led redesign/refactoring for 240+ US-based & global membership groups, non-profits, public agencies, and startups, including Ashoka: Innovators for the Public, Ashoka’s Changemakers, GIST Network for the U.S. Department of State, Global Entrepreneurship Network, and Green America.
Director of Nonprofit Consulting at Tech Impact
Sam is an organizer and technology professional working to make the nonprofit sector a leader in the fight for an equitable society. Sam manages the nonprofit-only consulting team at Tech Impact which helps nonprofits understand how technology can (or cannot) support their missions and build power in their communities. Sam has technical expertise in the areas of data science, digital security, and digital transformation. Sam uses they/them pronouns and lives in a communal home in West Philadelphia, PA, United States of America.