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19NTC Session Proposals

Data is not a four letter word: get your team on board!

How do you convince people who don’t “get” data to be part of the solution?  Learn how to convince board members and donors to invest in infrastructure and staff capacity, persuade program participants to share data, and help people up the learning curve via human-centered design principles.  You can lead your team (and boss) to enter data! You’ll gain strategies for finding allies and training others for a data-driven organization. You’ll learn how to translate impact and show data’s crucial role. And we’ll talk about responsibly designing communications to cut through jargon so stakeholders understand what they need to know.

Learning Outcomes

  • Find and team up with secret data allies across your organization to create culture change
  • Show stakeholders how better data is the key to achieving their goals
  • Translate data into impact and transform your organization’s data literacy

Suggested Tags

CultureData and MetricsStrategy


Janice Chan


Shift and Scaffold

Janice Chan never was able to pick one thing to be when she grew up. While grown up status could be debated, what she currently does is consult (, teach data management in NTEN’s Nonprofit Technology Professional Certificate Program, and co-organize NTEN’s Nonprofits and Data online community group. She is also is working towards a Master of Information Management at the University of Maryland. Originally from New York, Janice arrived south of the Mason-Dixon Line via St. Mary’s College of Maryland. Post-graduation, Janice served as an AmeriCorps*VISTA before officially joining the nonprofit sector. She has worn hats in data management, volunteer management, marketing and communications, grant writing, curriculum development, program management, technical training, change management, and project management. In short, Janice has spent 11+ years and counting leading the messy work of organizing and restructuring information so that teams can work together more effectively and focus on their missions. She also enjoys writing, traveling, making playlists, and figuring out how we could do this better. You can find her on Twitter @curiositybone.

Anne Salter

Salesforce Database Administrator

Northwest Harvest

Anne Salter, Development Operations and Database Manager, has over 15 years of experience working in non-profits in both Boise, Idaho and Seattle. She started her path by volunteering for the Epilepsy League of Idaho and serving on the board for the Idaho AIDS Foundation. Eventually, she started work at Community House, the largest homeless shelter in the Northwest. At this nonprofit committed to housing men, women and families, she worked as Data Manager, Events Manager and Program Manager. Anne moved to Seattle in 2003 and worked for the United Way of King County from 2005-2012 in the fundraising department. After a foray into the for profit world working as the Data Import and Accounts Manager at a startup company, she wanted back into the non-profit world and finally found her way to Northwest Harvest. Recently Northwest Harvest moved from Raiser's Edge to Salesforce and (with the immense help of Bigger Boat) Anne was the Project Manager and Salesforce Administrator for the implementation and data migration in that move. Anne holds a Mountaineer badge in Trailhead and spoke on a panel at the most recent Dreamforce in San Francisco.

Adam London


Project Donor Love

Adam’s passion for human-centered web design drives him to place the needs of nonprofits at the heart of his work. As a marketing technologist, Adam meshes best practices from the tech world with the fundraising goals of the nonprofit world. He believes that user-centered web design offers empathy and motivation for donors, promotes new and repeat donations, and improves daily life for nonprofit staff. Adam has brought his expertise to national nonprofits including Guide Dogs for the Blind, the Simon Wiesenthal Center, and the American Red Cross. Project Donor Love will allow local, national, and even international organizations to benefit from his unique perspective.

Carrie Rice

Nonprofit Consultant

Carrie Rice Consulting

Carrie Rice is writing this bio just as she decided to switch back from being a consultant to being a full-time employee of an awesome organization. If she somehow forgets to change this bio before the conference, you will know something special about her assuming she has a shiny new job to promote!

Emilio Arocho

Director, Technology and Digital Strategy

Food and Drug Law Institute

Emilio Arocho is a Washington, DC professional with over a decade of experience empowering nonprofit organizations by allocating their modest resources towards mission-focused digital optimization. As Director of Technology and Digital Strategy at the Food and Drug Law Institute (FDLI), he facilitates data-driven decision making across departments, and tailors cloud architecture and business processes to anticipate and exceed stakeholder requirements. Emilio holds a BA degree from Mount Saint Mary's University.