21NTC Agenda

Collaborative notes

  • #7 Most Stressful Life Event? Moving…. CRMs!
  • 10 Common Accessibility Issues (And How Fix Them)
  • 10 Training Tips to Transform Your Team into Content Creators
  • 5 Insider Lessons to Nail Your Next Virtual Event
  • 5 Peer-to-Peer Fundraising Fails (And How to Avoid Them)
  • 5 Ways to Nurture Engaged Supporters in Uncertain Times
  • 8 Questions to Ask Before You Start a New Website
  • A Conversation with Nikole Hannah-Jones
  • A Holistic Approach to Email Deliverability, From Acquisition to Analysis
  • A Machine Learning Primer – No Technical Expertise Required!
  • A Nonprofit Case Study in the Agile Methodology
  • A Whole New (Virtual) World: Building Pathways for Tech Beginners
  • A/B Testing! How? Why? What’s Next?
  • Accessibility is for Everyone
  • Achieve What Matters Most: Identifying and Prioritizing Technology Needs
  • Achieving DEI in Tech Vendor Selection
  • AI for Nonprofits
  • AI, Algorithms & Data: The Benefits & Risks for Nonprofits
  • An Intranet That Rocks! Introducing The Hub!
  • Analytics: Translating KPIs into Actionable Insights for Leadership
  • Apps, Tools, and Tactics for a Remote-First World
  • Are your processes supporting or hindering your success?
  • Backups Aren’t Disaster Recovery: Effective DR Planning for Your Organization
  • Best practices in building a nonprofit data science team
  • Beyond Beginner’s Mindset: Learn, Use, and Love your Data & Tech
  • Beyond Personas: Data-Driven Audience Insights and How to Use Them
  • Beyond TikToks & Tweets: Long Form Content Strategy
  • Black Church: A different kind of nonprofit
  • Build an In-House Content Studio on a Shoestring Budget
  • Build Your Email List for Engagement
  • Building a Robust Cybersecurity Defense
  • Building Change Management Skills on Your Nonprofit Team
  • Building your nonprofit’s communications engine
  • Carpe DM: SMS Acquisition, Growth, and Retention
  • Centering Accessibility to Access Expertise
  • Challenge: Philanthropists, End Tech Exclusion for People with Disabilities
  • Changing Nonprofit Structure to Further Equity
  • Choose Your Own Adventure: Create a Fun Volunteer Activities Program
  • CIO Roundtable: How Technology Is Helping Us Through a Crisis
  • Closing Keynote – Malkia Devich-Cyril
  • Community Engagement 101: Fostering Human Connection and Collaboration Online 
  • Consentful UX
  • Conversational Marketing: Using Chatbots to Support Your Nonprofit’s Mission
  • Creating Change Champions, Not Just Change: Tips for any System Roll-out
  • Creating Inclusive Online Training
  • CRM for Program Management: From Logic Model to Outcome Measurement
  • CRM Selection…When You Don’t Know What You Don’t Know
  • Dashboards for All: Democratizing Data Across Large Organizations
  • Data Sharing: The What, Why, and How
  • Day 1 Coffee Chat
  • Day 2 Coffee Chat
  • Day 3 Coffee Chat
  • Design with empathy and agility to create equitable products
  • Digital fundraising in 2021: The power of small-dollar donors
  • Digital Inclusion Strategies and Stories from the Field: TGH Chattanooga
  • Digital Maturity: How Will We Know When We Get There?
  • Diversity & Inclusion for System Implementers…Let’s Do Our Part!
  • Do No Harm: Create Your Org’s Ethical Oath for Data/tech.
  • Donor Surveys: Your Untapped Data Goldmine
  • Eliminating Bias in User Personas
  • Emerging Tech Trends and their Impact on Social Good
  • Empowering Change: Tech is Only One Piece of the Puzzle
  • Equity at the Center: Using Tech to Target Relief
  • Everyday Accessibility: How anyone can make digital products more accessible
  • Everywhere Automation can be Implemented in Your Nonprofit
  • Foodbanks in Focus: How technology builds capacity
  • From Exploitation to Empathy: Ethical Representation in Fundraising Communications
  • Fundraising Resiliency–How to Maximize Your Revenue in Wild Times
  • Hidden Figures: Bias in Big Data and Predictive Analysis
  • How Tech teams and Fundraising teams can partner for success
  • How to Maximize Moments of Peak Engagement
  • How to move beyond WCAG and towards authentic digital inclusion
  • How to Stretch Your IT Budget
  • Impact Stories: Combining Stories and Data to Better Prove Impact
  • Innovations in Virtual Event Fundraising Technology
  • Intentional Facilitation Choices: Creating Online Meetings for All to Enjoy
  • It’s all in the Delivery: AI/Machine Learning and Donor Conversions
  • It’s not the CRM, it’s your data
  • January-October are Months TOO, Ya’know? Strategies for Off Season Wins
  • Keynote Session featuring Ruha Benjamin
  • Let’s Talk About Race: Inclusive Communications
  • Leveraging Skills-Based Volunteers for COVID-19 Resilience and Recovery
  • LOVE YOUR DONORS…Using Data!
  • Make it Monthly: Growing and maintaining your monthly donor pool
  • Mapping for Racial Justice
  • Migrations Without Migraines: 10 Keys to a Painless CRM Change
  • Modernizing the IT Function: People, Process and Technology
  • More Data, Not More Problems: New Approaches to Data Hygiene
  • No More Buyer’s Remorse: 4 Steps to Buying Nonprofit Technology
  • Online Communications Using Languages That Go From Right To Left
  • Optimizing Instead of Redesigning Your Website
  • Put Me In, Coach: Fostering Professional Coaching In Your Organization
  • Racial Affinity Session: Connections and Healing
  • Racial Affinity Session: Strategies for Working in Organizations and Systems
  • Racial Affinity Session: Vision for the Future
  • Respect Your Donors with Gender-Inclusive Data
  • Setting the Table Cybersecurity Readiness with Tabletops
  • Simple Changes to Your Email Communications That Raise More Money
  • Successful Campaigning in the wake of COVID-19
  • Supporting Off Grid partners – What we learned from Covid19
  • Taking Giving Spree Online: Planning a Successful Hybrid Fundraiser
  • Talking Mental Health in a Virtual Workplace
  • Technology Trends Accelerated by Covid-19
  • Telehealth in Rural Communities
  • Telling Stories of Healing and Avoiding Poverty Porn
  • The 5 Reasons Your Virtual Events are Failing
  • The Art of Communicating with Data
  • The CFO’s Guide to Strategic Planning
  • The First 90 Days: How To Design Responsive, Multi-Channel Donor Journeys To Grow Donor Engagement
  • There’s a First Time for Everything… Launching a Development Department
  • Tips for Running a Virtual Conference or Event
  • To Support Human Rights, You Must Prioritize Inclusion
  • Tracking: Finally! A Useful, Comprehensive, Actionable Technology Tracker
  • Unlocking the Secrets to an Effective Dashboard
  • Using Business Collaboration Tools in an All-Volunteer Nonprofit Setting
  • Using Text/SMS to Train, Educate & Build Community
  • Using the Donor Journey to Organize and Maximize Your Fundraising
  • UX Mistakes Made in 2020 and How to Fix Them
  • Virtual Events for the Masses: Inclusive & Interactive Gatherings
  • We Got Hacked! Helping Your Organization Avoid This Fate
  • We vs. Me: Building messaging for a movement
  • Website Performance: Optimization Tactics for Speed, SEO, Accessibility, and UX
  • What Nonprofits Should Know About Online Censorship
  • What we accomplish together: Building new and inclusive nonprofit partnerships
  • Why Good Digital Writing Matters
  • Why You Should Ditch How You’ve Been Doing Strategic Planning
  • Workshop: 19 Things Your Donors Told You During the Pandemic
  • Workshop: 8 Steps to Elevate Your Nonprofit’s Data & Evaluation Practices
  • Workshop: A DEI (Diversity Equity and Inclusion) Framework for Community Tech
  • Workshop: Beyond Fundraising – Building Lasting Relationships With Your Supporters
  • Workshop: Beyond Wealth-Scoring: Hyper-personalization with a complete view of your donors
  • Workshop: Building a Data Strategy
  • Workshop: Check Yourself – A Guide to Digital Accessibility Audits
  • Workshop: Creating Engaging Digital Experiences and Moving Operations Online
  • Workshop: Design Tips for the Non-Designer
  • Workshop: Designing Accessible Data Visualizations – 10 Quick Wins
  • Workshop: Develop an Effective Marketing Strategy
  • Workshop: Draw a Map to Clarity
  • Workshop: Emerging from All-Zoom, All The Time – Finding Optimal Tech-Life Balance
  • Workshop: From “My Bad” to “All Good.” How to Repair a Mistake in Donor Communications
  • Workshop: High Tech, High Touch – Volunteer Engagement in a Pandemic
  • Workshop: How to Be a Great Digital Transformation Leader
  • Workshop: Is Your Technology Really Working? Best Practices for Tech Audits
  • Workshop: KPIs 101 -How to Measure Performance with a Low Budget
  • Workshop: Linking Accounting to Program Success
  • Workshop: Project Discovery for Website Redesigns
  • Workshop: Removing Digital Barriers – How to Evaluate Accessibility in Your Websites
  • Workshop: Shaping a DEI workplace in a remote world
  • Workshop: Team-Care Not Self-Care – Building Resiliency In An Era Of Burnout
  • Workshop: Unlearning White Dominant Culture: Creating Human-Centered Workplaces
  • Workshop: Using Dashboards for Real-time Campaign Monitoring and Decision-making
  • Workshop: What Counts? Telling Stories in a Data-Driven World