Accessibility Guide

We are always looking for ways to make the NTC more welcoming, accommodating and inclusive for our attendees. We’ve outlined some of the ways that we have tried to create that environment, but if there is anything else we can do to make your NTC experience better, please don’t hesitate to ask. Email Andrea Post, Conference Director, at events@nten.org if you have any questions or suggestions.

Conference & Event Space

The Oregon Convention Center (OCC) is accessible in accordance with the Americans with Disabilities Act (ADA). All rooms at the Convention Center are wheelchair accessible. Detailed information about the facility can be found on the OCC website.

There will be reserved space for wheelchairs or scooters in the front and back of the general session and in each of the breakout session rooms. Please keep designated wheelchair areas and aisles clear for people who may be using wheelchairs, canes, crutches, or motorized scooters.

Each breakout session room will feature a variety of seating options, including rows of chairs, chairs at tables, standing tables, and yoga balls to accommodate different needs.

The 19NTC Party will be held at the Oregon Museum of Science and Industry, which is also accessible in accordance with the ADA. All exhibit and lab areas are wheelchair/scooter accessible with the exception of the USS Blueback submarine. While all exhibits and labs are visual, many have additional auditory or tactile components that invite visitor participation.

If you have questions or concerns about these accommodations, please contact Andrea Post at events@nten.org by Monday, February 11, 2019. NTEN will make every effort to accommodate requests that arrive after February 11.

Oregon Convention Center Construction

A portion of the Oregon Convention Center will be under construction during the NTC. While we don’t expect the construction to interrupt our event, it could create some obstacles for attendees using TriMet trains.

We will be updating our website and posting on social media with updates to the construction project and any potential issues that may arise.

Mobility Constraints

The NTC event space is very large, and the NTC hotels are spread throughout downtown Portland. Please remember in your travel plans to bring any mobility equipment you may need to help navigate throughout the conference, including between the convention center, hotels, and surrounding areas. If you find you need to rent equipment onsite, please see the Scooter & Wheelchair Rentals section of this document.

Registration Services

NTC’s registration system provides attendees with the opportunity to indicate if they have accessibility needs. If you indicate that you have accessibility needs when registering, an NTEN staff member will contact you to follow up to help ensure those needs are met.

NTEN does not require that any conference attendee disclose a disability; however, we can better meet specific needs if we know well ahead of time that a reasonable accommodation will be required.

Onsite registration, located in Exhibit Hall D on Level 1 of the Oregon Convention Center, will have a wheelchair-height registration counter.

For any questions regarding the registration process, please email Andrea Post, Conference Director at events@nten.org.

Onsite Accessibility Contact

If you require onsite accessibility assistance during the conference either during regular conference hours or after-hours, please contact Andrea Post, Conference Director at events@nten.org with “Onsite Accessibility” in the subject line.

For any questions about conference accessibility prior to the conference, please call Andrea at (503) 272-8800 or email events@nten.org.

Onsite Accessibility Tour

On Tuesday, March 12, NTEN will host a tour of the Oregon Convention Center for attendees with accessibility needs to see the facility and the associated accessibility features. This tour will also provide the opportunity to ask questions about conference accessibility. For more information, please see the conference schedule or email events@nten.org.

Customer Service

While onsite, requests for help are best addressed directly to Customer Service near registration outside Hall D. Please see the staff at Customer Service if you have a request. If you require assistance after-hours or are unable to get to Customer Service please see the Onsite Accessibility Contact section of this document.

NTEN staff members will be available at Customer Service from 1:00 p.m. to 8:00 p.m. on Tuesday, and from 8:00 a.m. to 5:30 p.m. on Wednesday, Thursday, and Friday to offer assistance.

Interpreters & CART

Interpreters, including American Sign Language and Computer Assisted Real Time Captioning (CART) are available. The general sessions will have closed captioning.

NTEN can provide interpreters and CART services for any conference event, including the receptions in the exhibit hall and the 19NTC party.

Arrangements for interpreters and CART require advanced reservations. To make a request for an interpreter, contact Andrea Post at events@nten.org by Monday, February 11, 2019. We’ll ask you to share your conference schedule by Monday, March 4, 2019 so that those providing ASL and CART services can prepare for the event.

Attendants & Assistants

Attendees requiring an attendant or assistant to facilitate their participation and accessibility needs can request a complimentary registration for their attendant or assistant. To register an attendant/assistant, please contact Andrea Post at events@nten.org.

Conference & Braille Program

The conference program is available online and through the conference app. Large format print programs and Braille programs will be available upon request. Please email Andrea Post at events@nten.org by February 11, 2019, to request programs in those formats.

Presentations & Handouts

Please see the Speaker Guidelines webpage for more information about how best to fulfill obligations to the audience, including attendees with accessibility needs.

Lactating Parents

A lactation room is available at the convention center with comfortable seating, cubbies for storage, Wi-Fi, and a small fridge. Visit the registration desk for access.

Quiet Tables

Quiet Tables will be reserved during each lunch at the NTC. The Quiet Tables are dedicated spaces for attendees to collect their thoughts, unwind, and take a break from the conference cacophony. The quiet space is not available for conversations or meetings. Please respect the intent of these tables.

Weather

Portland, Oregon in March has a historic average high of 58 degrees and a low around 38 degrees and will most likely remain overcast and rainy over the dates of the conference.

Food Allergies

We work hard to provide healthy meals that meet a wide range of dietary needs, including gluten-free, vegan, vegetarian, low-carb, low-salt, and low-sugar. Our menu this year will avoid peanuts, seafood, tree nuts, eggs, cow’s milk, soy and wheat. Kosher and Halal meals will be available upon request. Please share your dietary selections during the online registration.

A full menu will be available in January.

Allergy Accommodations & Fragrances

As a courtesy to attendees with chemical sensitivities, attendees should refrain from using scented products to help ensure the comfort of everyone at the conference.

Some conference hotels offer allergen-free rooms, cleaning products, and bedding, as well as a mini-fridge, upon request. Please contact the hotel of your choice for more information.

Gender Neutral Bathrooms

Gender neutral bathrooms will be available on each floor of the convention center.

Hotel Rooms

All NTC conference hotels are ADA accessible. You can request an accessible room when you make your reservations through our housing bureau. These hotels have a limited number of rooms available for guests with accessibility needs. NTC hotels often sell out months in advance. Reservations are made on a first-come, first-served basis. If you require an ADA room, please make reservations as soon as possible. If you are having difficulty securing an ADA room, please contact Andrea Post at events@nten.org.

Portland TriMet System

Portland’s TriMet System operates accessible buses, light rail, and streetcars. For more information, please review the TriMet Accessibility page.

All attendees will receive a free TriMet system pass for free during the days of the conference. We’ll distribute those passes at registration when you pick up your badge.

Scooter & Wheelchair Rentals

The Oregon Convention Center has five wheelchairs and five scooters for rent onsite on a first-come, first-served basis. Wheelchairs are $15 per day and scooters are $35 per day, and can be paid with a credit card. You may pick up your wheelchair or scooter from the Administrative Office on Level 2 of the Oregon Convention Center.

Service Animals

ADA approved service animals are welcome in all spaces at the NTC. There is a park across the street from the Convention Center outside Hall D for pet relief.

Attendees are reminded that service animals are working animals and should not distract or attempt to pet them.

Convention Center & Hotel Maps

Detailed maps for the Oregon Convention Center will be available in December. If you have any specific questions regarding the layout of the Convention Center, please email events@nten.org.

Convention Center Layout & Visual Cues

Photographs and visual cues will be available as we approach the conference. If you have any questions regarding the layout of the Convention Center, please email events@nten.org.

Sober NTC

There is a community 12-step meeting each morning at 7am at the convention center. Coffee and pastries will be provided. All official NTC receptions and party will have plenty of non-alcoholic options, and we invite the community to set up sober Dine Arounds, as well as after-hours excursions around Portland.

Find Alcoholics Anonymous or Narcotics Anonymous meetings in Portland.