Frequently Asked Questions

Quick answers to your FAQs about the 2018 Nonprofit Technology Conference.

Registration | Discounts | Location & Meals | Program | Support | Community | Other


Can I register for the NTC?

Registration for the 18NTC will open on November 1, 2017. Register early for the best available rates. You can review registration pricing and cutoff dates on the registration page.

How can I cancel my registration?

For cancellations received prior to 11:59pm PT on March 27, 2018, a $50 handling/processing fee will be assessed, and the balance of your registration fee will be refunded. If you do not cancel by March 27, 2018, or if you fail to show up for the event, there will be no refunds. All cancellations must be in writing and should be emailed to Please call 503-272-8800 to arrange a substitution.

Do I need to be a NTEN member to attend?

The 18NTC is open to non-members and members alike, but NTEN members receive deep discounts on their conference registration fee. If you’re not already a member of NTEN, we encourage you, or your entire organization, to join today. Not only will you receive a full year of the many benefits available to NTEN members, you’ll also save on your 18NTC registration fees. You can also purchase an NTEN membership during the 18NTC registration process.

Are group registration discounts available? 

Register five people at the regular member or non-member registration rate and you’ll receive one FREE registration. That’s SIX registrations for the price of five! This offer is only available for new group registrations. Discounted registrations must be completed using the group registration form. Discount is not valid on early bird pricing.

Can I transfer my registration to another person?

Substitutions can be made at any time up to the start of the conference. Please call 503-272-8800 to arrange a substitution.

Can I walk in and sign up for the conference?

Walk-ins are not accepted as long as the conference is sold out.

Where do I pick up my badge?

You can pick up your badge at the Registration Desk during registration hours at the conference.

Do I have to sign up for the sessions?

Registered participants can attend any session listed in the conference schedule. We do not require nor allow signing up for any particular session. Seating is first-come, first-serve for all sessions. If a session becomes full, we will have staff on-hand to help you select a different session.

Scholarships & Discounts

How can I apply for a registration scholarship?

Scholarships are available in three categories: Diversity, Promotional Champion, and General. Applications for scholarships will open on November 1, 2017.

What discounts are available?

A $300 discount on conference registration fees is a benefit of NTEN membership. Become a member today. See the registration information page to view the Early Bird and Regular discounts. Registration rates are the same for both nonprofits and for-profits. There are no student discounts.

Participants may volunteer to help NTEN staff with 8 hours of on-site tasks to receive a discounted registration rate. Volunteer applications will open in December.

Location & Meals

Where will the event be held?

The 2018 Nonprofit Technology Conference will be held at the Ernest M. Morial Convention Center, located at 900 Convention Center Blvd., New Orleans, LA, 70130. Start planning your trip to New Orleans today!

Where can I stay?

The conference has negotiated a special group discount of $249/night at the Hilton New Orleans Riverside for those booking before April 9th. Check our travel page for more information.

Are meals included?

Lunch and light appetizers during receptions are included with your registration. Please see the schedule for more information. There are a number of dining options close to the hotel in to satisfy any post-reception dinner cravings.

We plan to accommodate special dietary needs (e.g., vegan, vegetarian, gluten-free, kosher, halal) to the extent we are able. Please indicate your needs during the registration process. We’ll contact individuals selecting those options prior to NTC to let you know what accommodations have been made for you.


How can I present a session?

One unique aspect of the NTC is that all our breakout sessions are proposed, selected, and presented by our community. We begin the process in late spring, with community voting taking place in the summer, and program selections announced in the fall. More information, including the revised timeline for session proposals, can be found here.

What is an Ignite?

Ignite is a fast-paced, fun, thought-provoking presentation format that educates and entertains. Ignite talks give you the opportunity to share your fascinations and passions with the NTEN Community. But, there’s a catch: you are strictly limited to five minutes, and 20 slides, which advance automatically every 15 seconds. This is not a sales pitch. It’s a passion pitch.

What are the Night on the Town Parties?

Night on the Town Parties are sponsored gatherings which take place simultaneously at multiple locations around the town. Drinks and snacks are typically provided by the sponsor of each party. The Night on the Town Parties schedule will be announced in March.


Can I request sign language interpretation or live-captioning?

We are pleased to provide interpretation or captioning services. Please contact us at as early as possible to arrange for those services.

Will childcare be available?

No. However, there are a number of drop-in childcare centers located in New Orleans. Children are always welcome at NTC, and we don’t require them to be registered attendees, as long as they don’t interrupt sessions. We will have a small play area for infants and toddlers at the closing reception.

How can I take care of my needs as a nursing mother?

We will have a nursing mothers room available with cubbies for storage, wifi, and a small fridge.

Will gender-neutral restrooms be available at the conference venue?

Gender-neutral restrooms will be identified on the map in your program guide.

How can I easily share my gender pronouns?

NTEN is committed to celebrating and honoring the diversity of our community. Pick up a pronoun ribbon after you pick up your 18NTC badge. We’ll provide ribbons to convey she/her, he/him, they/them, as well as customizable blank ribbons.

Use of these ribbons is optional; however, we strongly encourage all attendees to participate. The more attendees who participate, the less likely someone will stand out for noting their pronouns.

Are service animals welcome?


Can I rent a mobility device?

Yes. Please email by March 1, 2017 to arrange for these services.

I’m trying to maintain my sobriety, how can I find support while at the conference?

We understand how important it is to get extra support when out of your routine or away from home. All official NTC receptions will have plenty of non-alcoholic options and NTEN will provide space for community-run twelve-step gatherings each morning at 18NTC. Coffee will be provided.

Find a Alcoholics Anonymous or Narcotics Anonymous meeting near the conference venue.


What is the conference Code of Conduct policy?

Please read and follow NTEN’s Code of Conduct.

How can I find my people?

Gather together based on shared interests or identities and have casual conversations during our annual Birds of a Feather (BOF) lunch. More information will be available when registration opens in November.


What is the dress code?

Most NTC participants wear comfortable, business-casual attire. Comfortable walking shoes are highly recommended, and nerdy t-shirts are always welcome. We aim to keep the temperature at a comfortable 72 degrees inside the convention center, but if you are prone to chills, please bring a sweater or a light jacket.