FAQ

After the conference

You can sign in and watch the captioned recordings for three months after the conference ends. There are recordings of all the educational sessions, the daily kick-offs, Coffee Chats, and the conference closing.  On-demand content will be available the day after it is presented live. Collaborative notes, links to presentations, and resources provided by the speakers will be available in the session descriptions in the agenda.

Please note the keynotes will not be recorded and can only be viewed in real-time.

During the conference

How do I sign in to the conference?

If you do not have an existing account, you will be prompted to create one during setup.

Visit nten.link/everywhere and enter the email you used to register for the conference. Create a password and click the “Sign Up” button. Take a moment to update your profile or verify the information pulled from your NTEN account and complete the setup process to access the conference platform.

Tip: If you were an attendee at a past NTC using the Socio platform (18NTC – 21NTC) and have an existing account in the conference platform, please use the “forgot password” option to reset your password.

Tip: Do not use the mobile app to attend the conference. The only way to view the livestreams is via a desktop browser.

How can I get help if my question isn’t answered on this page?

Please feel free to get in touch! You can email us or call us at 503-272-8800.

What are the hours of the conference?

The NTC starts each day at 7:45 AM Pacific, with evening social gatherings following the regularly scheduled programming on Thursday, March 24. All breakout sessions will be recorded and available on-demand after the conference, though the keynotes are only available during the live broadcast. Review the schedule at a glance or the complete agenda for more information.

Will sessions be live or pre-recorded?

Almost all breakout sessions will be live and designed to be highly interactive, with live Q&A and engaging formats designed to be anything other than just another Zoom call. Keynote sessions are only available during the live broadcast.

Will I have access to all the educational sessions?

Yes! While we as humans can only be in one session at a time, all educational sessions except the keynotes will be recorded and posted to the Agenda listing as quickly as possible. After 22NTC, the recordings will be available for three months, so you’ll have time to catch up on all the sessions.

Will there be an exhibit hall?

Our sponsors will be featured in our virtual marketplace, where you can learn about the latest in nonprofit technology through one on one appointments, product demos, and online resources.

Registering for the conference

What’s included in the registration? 

• Over 180 live, interactive sessions featuring practical and tactical strategies to address today’s challenges.
• A participatory online experience where you can connect with others, engage with session presenters, and attend networking and community events.
• A flexible schedule with all educational sessions available on-demand post-conference so that you can continue to learn and explore for weeks.
• An attendee kit curated with sustainably-produced goods to complement and enhance your virtual NTC experience.
• Spaces for fun, music, connection, and joy (we know you may be joining us from home and will have some music and art options with that in mind.)

Can I use one registration for multiple members of our team?

The login link created is unique to each person registered for the conference. For every paid registration to attend virtually, only one device (computer, laptop, tablet, phone) can enter the virtual conference.

I’m registering a group of coworkers. What’s the best way for us to register?
Group registration is no longer available. Please have each member of your group register as individuals.

The best way to register folks is for each person to use or create their own NTEN account, manage their own membership, and process their own registration on the website. When we share login information for the conference platform, each attendee will need their own account. If that is not an option and you need to register others, email our customer service team for assistance. Group registration ended March 11.

Are group discounts available?
Group discounts are no longer available. Group discounts ended on March 11.

Yes! To support nonprofit organizations making this investment in professional development for multiple staff, we offer a “buy three, get one free” discount. Registrations can be purchased at any time with any registration price. Once there are three registrations from your organization, you qualify for the fourth for free. Complete the Group Discount form to let us know the three names. We’ll process the fourth person’s registration and send them an email confirmation. An organization may redeem the discount only once. Group discounts ended March 11.