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NTC Exhibitor FAQ

Exhibitor and Sponsor Frequently Asked Questions

Are you an exhibitor or sponsor with questions about the NTC? You’ve come to the right place! Below are some commonly asked questions, but if you don’t find what you are looking for just email Eileigh

What comes with my exhibitor package?

Visit the exhibitor package page to view all details.

Does my exhibitor package include any conference registrations?

The number and type of conference registrations varies depending on your exhibitor package:

  • 10×10 package: One (1) comp full conference registration and one (1) Exhibit Hall/booth-only pass
  • 10×20 package: Two (2) comp full conference registrations and two (2) Exhibit Hall/booth-only passes
  • 20×20 package: Four (4) comp full conference registrations and four (4) Exhibit Hall/booth-only passes

What is the move-in and move-out schedule?

  • TBD

What is the Exhibitor Portal?

The Exhibitor Portal helps you (and us) manage your conference experience. You’ll be provided with a unique Exhibitor Portal URL in fall 2018. In the portal you can:

  • Access the exhibitor services kit
  • Complete your registrations (comp, booth-only, and additional registrations)
  • Upload your logo for the mobile app
  • Find important dates and information
  • Tell attendees why they should visit your booth by completing the promo field
  • Select your preferred lead retrieval device (included with your booth package): either the app or the scanner

How do I register my staff?

Please log into the Exhibitor Portal via your unique URL to register your staff (see email you received from Eileigh on how to access the Exhibitor Portal).

Does the exhibitor package include signage?

We do not provide signage and strongly suggest that you bring your own popup or other signage.

How do I order a monitor/internet hardline/additional electric/telecomm for my booth?

You can order these services through our exhibitor services contractor (TBD).

Can we walk our stuff in?

Yes! Exhibitors can walk their stuff into the exhibit hall themselves.

Who is our exhibitor services contractor? Who do we talk to about shipping/furniture options/ordering services for our booth?

We are still finalizing our exhibitor services contractor. The exhibitor kit and online ordering will be available in fall 2018. 

Can we make arrangements for post-show shipping?

Yes! And we strongly advise that you arrange post-shipping in advance rather than onsite after the event because prices will be higher. You can do this through our exhibitor services contractor (TBD).

Can I do my own shipping? What is the shipping address?

You are welcome to arrange your own shipping through FedEx or another carrier. You can either ship in advance of the show to the Freeman warehouse or to the convention center. In either case, please refer to forthcoming deadlines and shipping instructions.

Important deadlines

Please log into the Exhibitor Portal (see email you received from Eileigh on how to access the Exhibitor Portal) or visit the forthcoming exhibitor kit to see important dates and deadlines.


When should I plan to be at my booth?

The Exhibit Hall is always open. However, there are certain times that we anticipate will have higher traffic. Please stay tuned as we finalize the 2019 agenda, which will resemble the following:

Wednesday, March 13, 2019

  • 8:00am – 9:00am continental breakfast in exhibit hall
  • 10:00am – 10:30am post-general session coffee in exhibit hall
  • 12:00pm – 1:30pm lunch in exhibit hall
  • 5:00pm – 6:00pm opening reception in exhibit hall

Thursday, March 14, 2019

  • 8:00am – 9:00am continental breakfast in exhibit hall
  • 10:00am – 10:30am post-general session coffee in exhibit hall
  • 12:00pm – 1:30pm lunch in exhibit hall
  • 3:00pm – 5:00pm dedicated exhibit hall time

Friday, March 13, 2019

  • 8:30am – 10:30am Brunch in exhibit hall
  • 12:00pm – 1:30pm lunch in exhibit hall

How much swag should we bring to give away from our booth?

We suggest bringing 1000-1200 items to give away.

Do you provide an attendee list?

Due to our strict privacy policy we never share our attendee list with anyone.

Do you offer a badge scanner?

This year we are providing lead retrieval for all exhibitors. Please log into the Exhibitor Portal to select your device (see email you received from Eileigh on how to access the Exhibitor Portal). If you’d like to purchase additional lead retrieval services beyond what we are providing, you will be able to do so through our service provider (details forthcoming).


How I can connect with the NTC community and attendees before and throughout the event?

There are lots of ways! Here are some tips and opportunities for engaging with the NTEN community before you arrive and onsite.

Social Media: The NTEN community loves to tweet, especially before and during the NTC. Join the conversation using #19NTC. (Need a primer on conference social media? Check out these tips from 17NTC.) This hashtag will get busier and busier as we get closer to the conference. Join in!

Promotional Email to Attendees: Want to reach attendees pre-conference? Purchase an NTEN-sent promo message that includes your ad. The cost is $1,000 and there are 4 placements per email. Email for more info or to purchase this option.

Online Community Forums: Introduce yourself and connect with other attendees in the 19NTC community forum (URL forthcoming). Every registered attendee (including sponsors and exhibitors) can access the forum. You can also connect with community members year-round in NTEN’s online community platform.

This is a great way to be seen as an expert in the sector. Pro tip: Let the community experience your expertise. Answer questions, suggest resources—contribute to the value of the community. Mention your product or service after you’ve given non-biased advice. Disclose your affiliations up front. Responses which simply say “I do this, contact me at X” don’t typically add value to the conversation.

Here are some great examples of engagement:

Here’s a list of questions that need responses. Dive in and show yourself as the smarty you are! The visibility you want will come as you continue to contribute helpful resources.

Signature: Edit your discussion signature to include information about your booth. Community members will see this every time you post in the forums.

Mobile App: Download the conference mobile app to introduce yourself and network with other attendees. As with the forums, be your authentic self and let the community experience your expertise. Attendees will get the chance to become more familiar with you before we even get on-site. (Available in March.)

Want more ways to get involved? Participate in NTC events!

  • Attend the Official NTC Party on Thursday, April 12 from 7-10pm.
  • Go to Dine Around NOLA on Wednesday, April 11 at 6pm.
  • Volunteer in the Career Center as a resume reviewer or a mentor (Thursday, April 12 from 3 to 5pm).
  • Participate in Birds of a Feather everyday during lunch.
  • Bring stickers and head over to the Exhibit Hall’s sticker swap table to leave a few stickers and take a few stickers.

What’s NOT okay to do to bring people to our booth?

We understand wanting to engage attendees, but please refrain from:

  • putting flyers in all of the session rooms
  • using signs to create walls between exhibitors
  • placing signs in the aisle

Can we give away food/drinks/treats from our booth?

Giving away food or drinks (other than pieces of candy) requires working directly with the convention center’s Booth Catering team. Catering in the Exhibit Hall must be purchased through Centerplate, including bottled water. The point of contact for Exhibitor Booth Catering is Linsey Normand-Marriott:

Linsey Normand-Marriott l Exhibit Catering Sales Manager
Phone: 504-670-7254 l Fax: 504-670-7201