Reports and Resources

NTEN’s research provides key data to help nonprofit professionals learn about best practices and make good decisions. Regular reports include technology investment and digital strategy. Also in this section are NTEN workbooks.

State of the Nonprofit Cloud

State of the Nonprofit Cloud

Sponsored by: Microsoft

The second report on the decisions nonprofits are making around cloud technology, and what challenges remain.

Digital Adoption in 2018

Digital Adoption in 2018

Sponsored by: Mobile Citizen

This report looks at how organizations are addressing internet access challenges for staff and the communities they serve.

2018 Digital Outlook Report

2018 Digital Outlook Report

Partners: Care2, hjc, Resource Alliance

The 2018 Digital Outlook Report includes data collected from over 500 nonprofit digital marketing and fundraising professionals.

cover image of the NTEN digital fundraising workbook

Digital Fundraising Workbook

Sponsored by: Donor Perfect

Taking you step-by-step through the development of a successful strategy, this workbook helps you craft a plan, objectives, and tactics.


Open Surveys

NTEN’s research reports provide key data to help nonprofits inform their decision making. Please take a few minutes and add your voice to our open surveys. Thanks in advance for your efforts in adding to the value of our research.

2018 State of Nonprofit Cybersecurity

 


NTEN Reports Archive

The latest reports and resources produced by NTEN, separated by nonprofit tech topics, starting with the most recent.

Digital Communications & Marketing

2018 M+R Benchmarks Study

APRIL 2018 | Partners: M+R
The M+R Benchmarks Study is your in-depth annual review of what’s working, what’s trending, and what’s changing for online fundraising, advocacy, and marketing.

2018 Digital Outlook Report

MARCH 2018 | Partners: Care2, hjc, Resource Alliance
2018 Digital Outlook Report
NTEN and its partners have produced the 2018 Digital Outlook Report, which includes data collected from over 500 nonprofit professionals in more than 20 countries.

2017 Nonprofit Technology Staffing and Investments Report

MAY 2017
Find out how other nonprofits are investing in technology staff, hardware and services and see how they compare to yours.

Advanced Social Media Workbooks for Nonprofits

MARCH 2017 | Sponsored By: Public Interest Registry
A three-part series of workbooks to make your organization's social media practice more efficient and effective.

2017 Digital Outlook Report

MARCH 2017 | Partners: Care2, hjc, and Resource Alliance
A hands-on guide to developing first-class digital strategy, advocacy, and fundraising programs, tailored to three experience levels.

Fundraising & Development

2018 M+R Benchmarks Study

APRIL 2018 | Partners: M+R
The M+R Benchmarks Study is your in-depth annual review of what’s working, what’s trending, and what’s changing for online fundraising, advocacy, and marketing.

Digital Fundraising Workbook for Nonprofits

FEBRUARY 2018 | Sponsored By: DonorPerfect
NTEN digital fundraising report 2018
Taking you step-by-step through the development of a successful strategy, this workbook helps you craft a plan that includes a single goal, clear objectives, and detailed, measurable tactics.

2017 Nonprofit Technology Staffing and Investments Report

MAY 2017
Find out how other nonprofits are investing in technology staff, hardware and services and see how they compare to yours.

2017 Digital Outlook Report

MARCH 2017 | Partners: Care2, hjc, and Resource Alliance
A hands-on guide to developing first-class digital strategy, advocacy, and fundraising programs, tailored to three experience levels.

2017 Consumers Guide to Low-Cost Donor Management Systems

FEBRUARY 2017 | Partners: Idealware
A resource to help you find your donor management system perfect match. Includes case studies, best practices, and a resource directory.

Operations & Organization Management

Tech Accelerate

OCTOBER 2017 | Sponsored By: The Forbes Funds
Tech Accelerate tool for nonprofits
Created by NTEN in partnership with The Forbes Funds, Tech Accelerate puts a decade of data and evaluation into a simple-to-use assessment, report, and benchmarking tool for the nonprofit sector.

2017 Nonprofit Technology Staffing and Investments Report

MAY 2017
Find out how other nonprofits are investing in technology staff, hardware and services and see how they compare to yours.

2015 NTEN Community Survey Report

NOVEMBER 2015
2015 NTEN Community Survey report
Every year, NTEN conducts an annual Community Survey to find out more about the individuals and organizations in the NTEN Community. Our annual Community Survey is one way we listen to your needs and experiences to inform our work.

2015 Nonprofit Technology Staffing & Investments Report

SEPTEMBER 2015
2016 nonprofit technology investment report
Now in our ninth year of collecting and reporting on these nonprofit technology spending and practices data, this research provides valuable benchmarks to help you assess and plan your technology budgets and strategies, and considers the nonprofit sector as a whole to gauge the maturity and effectiveness of technology strategies and use.

2015 Digital Adoption Report

JULY 2015 | Partners: Mobile Citizen
2015 Digital Adoption Report
How do organizations keep staff connected? This report provides benchmarks and qualitative data about online technology and digital inclusion efforts among nonprofits and the communities that they serve.

Program & Service Delivery

Digital Adoption in 2018

APRIL 2018 | Sponsored By: Mobile Citizen
While some digital adoption gaps are closing, there are still significant roadblocks for organizations serving the 60 million Americans who don’t have internet access at home.

2017 Nonprofit Technology Staffing and Investments Report

MAY 2017
Find out how other nonprofits are investing in technology staff, hardware and services and see how they compare to yours.

Online and in the Office: The State of Technology-Based Learning in the Nonprofit Sector

SEPTEMBER 2016 | Partners: Cornerstone OnDemand Foundation
NTEN is proud to release its landmark report on technology-based learning in the nonprofit sector.

Digital Inclusion Fellowship: A Year of Learning

AUGUST 2016 | Partners: Google Fiber
DIF Fellows
It has been a year of learning and adapting. As we close out the pilot year of the NTEN Digital Inclusion Fellowship Program, we have been capturing the lessons and successes we have all experienced.

2015 Digital Adoption Report

JULY 2015 | Partners: Mobile Citizen
2015 Digital Adoption Report
How do organizations keep staff connected? This report provides benchmarks and qualitative data about online technology and digital inclusion efforts among nonprofits and the communities that they serve.

Technology Management

2018 State of the Nonprofit Cloud

AUGUST 2018 | Sponsored By: Microsoft
NTEN and Microsoft report: State of the Nonprofit Cloud
Nonprofit organizations are embracing cloud technologies to help them serve their constituents and connect their services and staff. But there are still some roadblocks.

Tech Accelerate

OCTOBER 2017 | Sponsored By: The Forbes Funds
Tech Accelerate tool for nonprofits
Created by NTEN in partnership with The Forbes Funds, Tech Accelerate puts a decade of data and evaluation into a simple-to-use assessment, report, and benchmarking tool for the nonprofit sector.

2017 Nonprofit Technology Staffing and Investments Report

MAY 2017
Find out how other nonprofits are investing in technology staff, hardware and services and see how they compare to yours.

State of the Nonprofit Cloud

FEBRUARY 2016
At the end of 2015, we partnered with Microsoft Philanthropies to conduct a round of research to get a better sense of the cloud services being used by nonprofits; fears or struggles around using the cloud; and plans for potential expansion.

2015 NTEN Community Survey Report

NOVEMBER 2015
2015 NTEN Community Survey report
Every year, NTEN conducts an annual Community Survey to find out more about the individuals and organizations in the NTEN Community. Our annual Community Survey is one way we listen to your needs and experiences to inform our work.