Reports and Resources

NTEN’s research provides key data to help nonprofit professionals learn about best practices and make good decisions. Regular reports include technology investment and digital strategy. Also in this section are NTEN workbooks.

 

Collaborative Benchmarking Report_Cover

The Opportunity of Collaborative Benchmarking

Partners: The Blackbaud Institute, NetHope

This report explores the value of collaborative benchmarking to comparatively measure your performance against peer organizations.

Cover photo of State of Nonprofit Professional Development March 2019 report

State of Nonprofit Professional Development March 2019 report

Partners: Cornerstone

This report includes trends, challenges, and successes with regard to cultural practices around professional development and the specific structure and financial support for it in nonprofits of all different sizes and types.

2019 Digital Outlook Report cover

2019 Digital Outlook Report

Partners: Care2, hjc

This report includes marketing and fundraising guides and expert advice based on data collected from nonprofits in more than 20 countries.

cover image of the NTEN State of Nonprofit Cybersecurity report

State of Nonprofit Cybersecurity

Sponsored by: Microsoft

Mapping cybersecurity policy and practices at nonprofits, this landmark report also identifies areas for improvement.


NTEN Reports Archive

The latest reports and resources produced by NTEN, separated by nonprofit tech topics, starting with the most recent.

Digital Communications & Marketing

2019 Digital Outlook Report and webinar invitation

FEBRUARY 2019 | Partners: Care2, hjc
NTEN and partners Care2 and hjc have produced the 2019 Digital Outlook Report, which includes in-depth guides and expert advice based on data collected from nonprofits in more than 20 countries.

2018 M+R Benchmarks Study

APRIL 2018 | Partners: M+R
The M+R Benchmarks Study is your in-depth annual review of what’s working, what’s trending, and what’s changing for online fundraising, advocacy, and marketing.

2018 Digital Outlook Report

MARCH 2018 | Partners: Care2, hjc, Resource Alliance
NTEN and its partners have produced the 2018 Digital Outlook Report, which includes data collected from over 500 nonprofit professionals in more than 20 countries.

2017 Nonprofit Technology Staffing and Investments Report

MAY 2017
Find out how other nonprofits are investing in technology staff, hardware and services and see how they compare to yours.

Advanced Social Media Workbooks for Nonprofits

MARCH 2017 | Sponsored By: Public Interest Registry
A three-part series of workbooks to make your organization's social media practice more efficient and effective.

Fundraising & Development

2018 M+R Benchmarks Study

APRIL 2018 | Partners: M+R
The M+R Benchmarks Study is your in-depth annual review of what’s working, what’s trending, and what’s changing for online fundraising, advocacy, and marketing.

Digital Fundraising Workbook for Nonprofits

FEBRUARY 2018 | Sponsored By: DonorPerfect
Taking you step-by-step through the development of a successful strategy, this workbook helps you craft a plan that includes a single goal, clear objectives, and detailed, measurable tactics.

2017 Nonprofit Technology Staffing and Investments Report

MAY 2017
Find out how other nonprofits are investing in technology staff, hardware and services and see how they compare to yours.

2017 Digital Outlook Report

MARCH 2017 | Partners: Care2, hjc, and Resource Alliance
A hands-on guide to developing first-class digital strategy, advocacy, and fundraising programs, tailored to three experience levels.

2017 Consumers Guide to Low-Cost Donor Management Systems

FEBRUARY 2017 | Partners: Idealware
A resource to help you find your donor management system perfect match. Includes case studies, best practices, and a resource directory.

Operations & Organization Management

The Opportunity of Collaborative Benchmarking

AUGUST 2019 | Partners: The Blackbaud Institute, NetHope
NTEN and partners the Blackbaud Institute and NetHope help you lay a foundation for benchmarking your organization against your peers. Read on to learn why it's important for our sector to collaborate.

State of Nonprofit Professional Development March 2019 report

MARCH 2019 | Partners: Cornerstone

Tech Accelerate

OCTOBER 2017 | Sponsored By: The Forbes Funds
Created by NTEN in partnership with The Forbes Funds, Tech Accelerate puts a decade of data and evaluation into a simple-to-use assessment, report, and benchmarking tool for the nonprofit sector.

2017 Nonprofit Technology Staffing and Investments Report

MAY 2017
Find out how other nonprofits are investing in technology staff, hardware and services and see how they compare to yours.

2015 NTEN Community Survey Report

NOVEMBER 2015
Every year, NTEN conducts an annual Community Survey to find out more about the individuals and organizations in the NTEN Community. Our annual Community Survey is one way we listen to your needs and experiences to inform our work.

Program & Service Delivery

Digital Adoption in 2018

APRIL 2018 | Sponsored By: Mobile Citizen
While some digital adoption gaps are closing, there are still significant roadblocks for organizations serving the 60 million Americans who don’t have internet access at home.

2017 Nonprofit Technology Staffing and Investments Report

MAY 2017
Find out how other nonprofits are investing in technology staff, hardware and services and see how they compare to yours.

Online and in the Office: The State of Technology-Based Learning in the Nonprofit Sector

SEPTEMBER 2016 | Partners: Cornerstone OnDemand Foundation
NTEN is proud to release its landmark report on technology-based learning in the nonprofit sector.

Digital Inclusion Fellowship: A Year of Learning

AUGUST 2016 | Partners: Google Fiber
It has been a year of learning and adapting. As we close out the pilot year of the NTEN Digital Inclusion Fellowship Program, we have been capturing the lessons and successes we have all experienced.

2015 Digital Adoption Report

JULY 2015 | Partners: Mobile Citizen
How do organizations keep staff connected? This report provides benchmarks and qualitative data about online technology and digital inclusion efforts among nonprofits and the communities that they serve.

Technology Management

State of Nonprofit Cybersecurity report 2018

NOVEMBER 2018 | Sponsored By: Microsoft
Nonprofits recognize the need for good cybersecurity, and there is some progress being made towards greater safety for nonprofits and their clients. However, some training and policy deficits remain.

2018 State of the Nonprofit Cloud

AUGUST 2018 | Sponsored By: Microsoft
Nonprofit organizations are embracing cloud technologies to help them serve their constituents and connect their services and staff. But there are still some roadblocks.

Tech Accelerate

OCTOBER 2017 | Sponsored By: The Forbes Funds
Created by NTEN in partnership with The Forbes Funds, Tech Accelerate puts a decade of data and evaluation into a simple-to-use assessment, report, and benchmarking tool for the nonprofit sector.

2017 Nonprofit Technology Staffing and Investments Report

MAY 2017
Find out how other nonprofits are investing in technology staff, hardware and services and see how they compare to yours.

State of the Nonprofit Cloud

FEBRUARY 2016
At the end of 2015, we partnered with Microsoft Philanthropies to conduct a round of research to get a better sense of the cloud services being used by nonprofits; fears or struggles around using the cloud; and plans for potential expansion.