IT Systems and Network Administrator

The IT systems and network administrator is responsible for the planning, implementation, maintenance, and support of HOPE International’s server and network infrastructure.

• Location: Lancaster, PA strongly preferred; US remote considered, United States
• Level: Senior Professional
• Type: Full-time
• Department: Technology
• Reports to: Director of Information Technology

RESPONSIBILITIES

• Promote and contribute to the fulfillment of HOPE International’s mission and vision

IT Infrastructure

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network, servers, and virtualization
• Install, patch, and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Responsible for capacity, storage planning, and database performance
• Configure and support endpoint management tools, such as VMWare Workspace ONE
• Maintain Active Directory, Azure Active Directory, and Exchange architectures
• Support international offices’ IT needs as necessary, reviewing field IT infrastructure and proactively planning with the field to bring their offices up to IT dashboard compliance

QUALIFICATIONS

• Personal confession of Christian faith and commitment to the mission and vision of HOPE International
• Bachelor’s degree preferred, with a technical major, such as engineering or computer science
• Systems Administration/System Engineer certification in Microsoft (or equivalent experience) required
• 3-4 years System Administration/Network Administration experience
• International experience preferred (but not required)