$85,000 to $95,000
Nov 2, 2022
Location: Bay Area, CA preferred; flexible remote telecommute
Reports to: IT Manager
Start Date: ASAP – Position open until filled
Position type: Full-time, exempt
Who We Are
Alliance for Safety and Justice (ASJ) is a national advocacy organization that aims to replace ineffective criminal justice system policies with what works to keep people safe. We represent diverse crime survivors and people living with old records as key public safety stakeholders. ASJ brings our members together with state leaders and coalition partners to win reforms that stop cycles of crime, reduce costly incarceration, and make communities safer. We support a range of shared safety reforms, including crime prevention, community health, rehabilitation, economic mobility, and trauma recovery. The organization’s work hinges on smart strategies to change laws, deep power building to uplift communities most harmed and least helped by the carceral system, and ensuring public systems are accountable to victims of crime and people with old records.
Recently, the Alliance for Safety and Justice moved from a fiscally sponsored program to becoming a national independent 501c3 organization. Although ASJ has been around for several years, we are only one year into creating and managing our own IT infrastructure. As we grow our internal operations and external impact, we are looking to become a lasting and sophisticated advocacy institution with staying power for generations to come.
Who You Are
Housed in the Systems, Tools, and Technology (STT) Department, the IT Support and Training Manager will play a key role in ASJ’s mission by providing tech support, training, and onboarding to staff and members. You will also manage ASJ’s managed service provider (MSP). In addition, you will work extensively with the rest of the STT Department to manage and roll out new systems, tools, and technologies. These critical tasks will empower ASJ on its digital transformation journey.
You are someone who upholds the highest ethical and legal standards when handling confidential/sensitive data; can work in a “start-up” culture and are able to provide foundational technical assistance to our team; communicate effectively across multiple stakeholders and levels of staff; and understands, through work and/or lived experience, the negative impacts of the criminal justice system on vulnerable communities and is able to translate this into trauma-informed practices. In this way, you understand and embody the connection between service-oriented IT practices and community support. This role has the unique opportunity to help shape the legacy and identity of our organization, while working alongside mission-driven leaders dedicated to creating lasting change.
What You Will Do
Provide Technical Support to Staff and Members (30%)
Provide Customized Org-wide Support and Training (30%)
Implement and Manage STT systems, Secure Recordkeeping, and STT Asset Tracking (40%)
Required Experience and Qualifications
Preferred Experience and Qualifications
Working Conditions & Physical Demands
Compensation and Benefits
We care deeply about our staff wellness. ASJ offers a competitive benefits package including health/vision/dental insurance, flexible spending accounts, a robust 403(b) retirement match, generous paid time off, a professional development stipend, and more. Salary will be commensurate with experience.
We have a strong preference for the Support and Training Manager to be located in Oakland, CA, but will consider remote options. If you feel like this job posting describes you, do not hesitate to apply. Applications should be submitted via the posting link on ASJ’s jobs page. Please submit your resume and a short cover letter explaining how your qualifications and lived experience qualify you for the position; please include any salary requirements.
The Alliance for Safety and Justice is an equal opportunity employer. We strongly encourage and seek applications from people who are systems impacted, women, people of color, including bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical conditions. Reasonable accommodations will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of special needs at the time of application.