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VP: Data Operations and Strategy

The Jewish Federation of Greater Los Angeles

Looking to make a real difference in the non-profit world? Want personal fulfillment and professional skill building at the same time? The Jewish Federation of Greater Los Angeles makes a tangible impact on the lives of Jews in L.A., Israel, and around the world – AND provides a fun and collaborative work environment! We’re a great group of creative minds – come work with us!



Reporting to the Chief Information Officer, the VP: Data Operations & Strategy oversees the Business Intelligence Group, a team established in 2016 to address the ever-growing amount of data being collected by The Jewish Federation and the increased integration of business systems. With strategic oversight of constituent information, a significant outward-facing goal of the Group is to work closely with the various key business units to analyze and expand the prospect to participant and/or donor conversion pipeline and support the annual revenue and engagement goals. The Group also is tasked with improving business processes to create efficiencies with the desired effect of streamlining reporting and work flows and reducing overall expenses.

The primary responsibility of this role is to maintain a high-level view and understanding of how departments at Federation function and translate that information into opportunities to collect and leverage data and resources to achieve the goals of the Group. The VP: Data Operations & Strategy is tasked with continuing to foster adoption of data visualization tools and data-driven decision making, with special attention to change management in an established organization with complex structures.

This role requires someone who can identify trends and make recommendations to senior management and to drive and influence forward-looking plans. The successful candidate will have experience managing a team, be an enthusiastic partner to colleagues across departments, comfortable working in a dynamic, data-driven team, and adept at serving as the bridge and translator between this team and the rest of the organization.



Business Intelligence Group



  • Provide strategic guidance for the Business Intelligence Group, setting priorities for the team and overseeing all projects
  • Direct supervision of Director of Constituent Information Management, Data Analytics Manager, Data Analyst, as well as three indirect reports
  • Work with Campaign, Finance & Accounting, Creative Services, and Program teams to provide insights and strategic recommendations related to engagement and philanthropic activity of Federation donors, program participants, and prospective constituents via high-level, customized reports
  • As team liaison, maintain direct communication with all department heads related to opportunities for collaboration, project progress, findings, and business process improvements
  • Serve as the main administrator of Insight, Federation’s data warehouse, and partner with internal staff and outside vendor on updates and reporting
  • Oversee team’s work in Blackbaud CRM, Federation’s constituent relationship management system known internally as DRIVE and champion the system’s use across Federation
  • Guide the data visualization efforts of the department and determine the best plan for rollout and adoption
  • Develop organizational training and documentation procedures for all user-facing business applications and oversee implementation by team
  • Partner with Chief Information Officer and IT colleagues on new system rollouts that affect end-user data collection, as appropriate
  • Find creative ways to share the work of the Group to encourage the adoption of recommendations and establish the team as respected thought leaders in the organization
  • Perform other management work covering a broad range of activities, as directed by supervisor



Be available to the supervisor for additional assignments, as required, including assisting with the Campaign.



  • Advanced or business degree preferred
  • Experience in team management, administration, data analysis, and visualization, change management
  • The successful candidate will be comfortable working in a dynamic, data-driven environment and enjoy working with colleagues from departments across Federation. A balanced mix of interpersonal, business, analytical, and technical skills is required for success in this position
  • Demonstrated ability to lead by influence
  • Ability to act as liaison to a broad representation of departments and constituents
  • Excellent verbal, analytical and problem-solving skills
  • Critical, creative thinker, with the ability to provide data-driven insights and recommendations and see ideas through to completion
  • Ability to set goals, establish timelines, and ensure that key milestones and deliverables are met
  • Ability to identify issues and provide guidance in resolving complex systems issues
  • Advanced Excel, Power BI (or other data visualization), and data warehousing skills, as well as the ability to quickly establish subject matter expertise in a variety of business applications; experience with BlackBaud products preferred
  • Strong interpersonal skills to work and interact with colleagues with varying degrees of interest in and experience with data
  • Ongoing commitment to awareness and research of emerging technology, systems, features, software, and best practices
  • Must have 7 or more years’ experience in work related thereto



If you are interested in applying for this position please send your resume and cover letter to Jobs@JewishLA.org with the job title in the Subject line.



Los Angeles
Public/Social Benefit
No information provided.
Posted on:
January 24, 2019

How to Apply

We are proud to be an EEO employer M/F/D/V.

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.

If you are interested in applying for this position please send your resume and cover letter to Jobs@JewishLA.org with the job title in the Subject line.