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Employment

Technology Services Coordinator

The San Francisco School

http://www.sfschool.org/

SUMMARY

Community. Diversity. Inclusion. Creativity. Arts. Humanitarianism. Social justice. Empathy. Step onto the campus of The San Francisco School (SFS), and it’s easy to see examples everywhere showing why this school of 285 learners from age 3 through 8th grade is so special. The School, with its Adventure Playground and large garden, sits in the heart of a vibrant urban neighborhood in San Francisco known as the Portola. For decades, the school has prioritized the arts, emphasized social emotional learning, brought experiential and outdoor learning to life right on its campus, and helped its students not only find but express their true identity. At SFS, students and staff are on a first-name basis with each other, as a way of honoring the equality of each member of this very special village.

This community of learners seeks a technology services coordinator (TSC) to join its small but influential technology team. The TSC plays an essential role in delivering tech support to end-users, administering enterprise systems, and managing some technology projects. The school leverages a third-party technology solutions partner to assist with IT engineering. The TSC works under the director of design, engineering, and technology and serves on the Technology Governance Team. The job starts later this summer, preferably in early August.

For more information please visit the following link, which contains the job opportunity statement and complete application instructions.

www.EdTechRecruiting.com/jobs/SFS

 

IMPORTANT DATES

Post Date: June 10, 2021
Application Deadline: July 7, 2021 at 5:00pm PDT
Semifinal Round: Week of July 12 (remote)
Final Round: Week of July 19 (in-person)
Decision Announced: July 31, 2021
Start Date: Early August

 
 
SPECIFIC DUTIES

Level-1 Work: End-User Support

  • Provide just-in-time technology support to staff and students.
  • Set up and maintain projectors, screens and other audio/video equipment.
  • Design and deliver technology training for staff.
  • Manage technology issues and inquiries via an online ticketing system.

Level-2 Work: System Administration

  • Administer and support critical operational workflows for different enterprise applications, including the following systems: student information, email, phone, and device management.
  • Implement, configure and maintain the 1:1 student device program.
  • Prepare and optimize devices to be deployed to staff and students.
  • Configure, test, deploy, and install software packages.
  • Maintain accounting and inventory records, including the database of deployed technology equipment.

Level-3 Work: Project Coordination

  • Under the oversight of the Technology Governance Team, coordinate system transitions and upgrades.
  • Work with the external technology solutions partner on various IT/IS initiatives, sometimes guiding the contractor’s work and sometimes supporting it.
  • Manage other vendor relationships and technology deployments, such as copiers, printers, and audio / visual equipment.

General Work

  • Serve as an active member of the Technology Governance Team.
  • Maintain a growth mindset and a willingness to learn new technologies and systems.
  • Perform other duties as assigned by the director of design, engineering, and technology.

 
 
SFS IS LOOKING FOR CANDIDATES WHO CAN DEMONSTRATE

Professional Qualifications:

  • Experience administering data systems or enterprise applications, preferably Google Workplace and PowerSchool
  • Experience coordinating or managing technology projects and initiatives, preferably in an educational institution
  • Prior experience supporting IT operations, including: hardware deployment, imaging, backup, recovery, device management, printing, network, and security
  • Experience designing and delivering technology workshops and trainings
  • Confidence with Apple system and device support—including iPads, macOS and hardware, Apple TVs, Apple School Manager, and JAMF
  • Audiovisual support expertise
  • Possession of a bachelor’s degree in information systems or a related field, or equivalent industry experience

Leadership and Personal Qualities:

  • A people-centered technology mindset
  • An ability to not only support but augment school-wide adoption of, and fluency with, technology systems and infrastructure
  • Comfort working independently, but also a willingness to collaborate effectively with community members
  • Excellent communication skills and a willingness to ask for help while creatively researching and solving end-user challenges
  • A culturally competent, engaged community member with a focus on empathy and supportive interactions with all members of the SFS community
  • Warmth and a great sense of humor

Details

Type:
Full-Time
State(s):
California
Location(s):
San Francisco
Function:
Information Technology
Industry:
Education/Research
Salary:
$85,000 to $95,000
Posted on:
June 9, 2021

How to Apply

TO APPLY

For more information please visit the following link, which contains the job opportunity statement and complete application instructions.
 
                  www.EdTechRecruiting.com/jobs/SFS
 
The San Francisco School is committed to policies that will increase staff diversity, both to reflect the high value SFS places on a multicultural understanding, and for the direct benefit of each student. The San Francisco School is an equal opportunity employer. We continually strive to build an inclusive culture in our diverse community. The San Francisco School encourages applications for employment from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status.