Job

Salesforce Consultant

North Peak Solutions

http://www.northpeak.com/

Overview

As a trusted partner for Salesforce CRM solutions, North Peak leads nonprofit clients through difficult transitions to pursue their missions in more strategic ways.

We are looking for a nonprofit technology expert to join the client services team as Consultant to lead implementations of Salesforce.com and other related technologies.

This is a remote, full-time position requiring 40 hours a week and some travel (around 10%). Apply online at: http://www.northpeakcrm.com/careers/.

Job Description

Individuals that will succeed in this job dive into client projects (feet-first!) to explore all the relevant details of a client’s situation, strategies, goals, challenges and problems before charting a path forward and leading the implementation.

Key Responsibilities

The main responsibilities of a Consultant  are:

  • Manage the on-time and on-budget delivery of high-quality Salesforce-based solutions for our nonprofit clients.

  • Help clients define and prioritize their project requirements around business goals, strategic objectives, and known best practices

  • Provide clear communication internally and externally through the creation of project documents including timelines, budget docs, meeting notes, build specs and technical documents.

  • Manage project teams and oversee deliverables among developers and configuration specialists.

  • Lead training and overall solution adoption by designing and delivering multi-session training curriculums as well as coordinating the actions of key leaders at the client to support the roll-out.

  • Ensure clients are happy with our service by being responsive and providing thoughtful and contextual advice.

Skills Required

Our Consultants need a diverse skillset to be successful.  Candidates must show proven ability to:

  • Lead Discovery and create a Needs Analysis that identifies the best solution for each client’s strategies, tactics, aspirations, issues and capacity

  • Manage timelines, budgets and status of project deliverables

  • Forge great client relationships

  • Configure Salesforce for nonprofit processes using all declarative means

  • Design and perform complex data migrations

  • Extensively test and deploy solutions

  • Deliver training and adoption best practices

  • Manage our ongoing engagement with existing clients

Qualifications

  • In-depth experience working with nonprofit organizations on CRM solutions and related integrated technology.

  • Be familiar with nonprofit strategies and tactics around online fundraising, marketing, program management and advocacy.

  • Have  a solid understanding of the project lifecycle for CRM projects. Candidates must show an ability to:

    • break out large projects into discrete milestones and deliverables

    • manage complex projects with multifaceted timelines and diverse project teams

    • stay cool under pressure

  • Experience with third-party integrated products for online fundraising, advocacy and email marketing.

  • Top-notch oral and written communication skills

  • Big picture thinking with absolute attention to detail and excellent follow-through

  • Salesforce Certified Admin at a minimum, other SF certifications desired

  • Desire to make a commitment to our team, work, community, and clients

Compensation & Benefits

 

  • A competitive salary with performance incentive plan

  • 17-day flat PTO policy including 8 paid holidays to start; increases to 20-days PTO after two years.

  • Get paid to learn and go to conferences.

  • A focus on work/life balance.  We have a flexible office hours policy although Consultants are expected to be generally available during regular business hours.

 

Details

Type:
Full-Time
State(s):
- Virtual
Location(s):
Function:
Consultant
Industry:
For-Profit Vendor
Compensation:
No information provided.
Posted on:
April 10, 2017

How to Apply

Apply online with cover letter and resume at http://www.northpeak.com/consultant/