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Policy Analyst or Senior Policy Analyst – Benefits Delivery and Technology

Center on Budget and Policy Priorities


The Center on Budget and Policy Priorities (CBPP) is a high-caliber strategic policy institute that informs and shapes public policies to reduce poverty, promote equity, and build opportunity and engages on how to raise the revenues necessary to support public investments. It has a national reputation for conducting rigorous research and analysis, developing evidence-based policy ideas and strategies, shaping a broad array of policy debates at the federal and state levels, and influencing policy outcomes and program implementation. It focuses its efforts on improving the lives of people with low and moderate incomes and examines how policies affect particular groups, including people of color, immigrants, people with disabilities, and LGBTQ+ people. The Center is known for its unique capacity to blend rigorous, timely analysis with effective communications that enable policymakers and the media to make use of its work.

The Center is seeking a Policy Analyst or Senior Policy Analyst to focus on the technology needed to effectively deliver public benefits. The position will support and enhance the Center’s work promoting federal and state policies to help eligible people enroll and stay enrolled in programs including Medicaid, SNAP, and WIC. The analyst will focus on improvements in the delivery of these programs through modifications to technology, operations, and state and federal policy with the goal of achieving an efficient, accurate, and dignified process for low-income families seeking assistance.

The analyst will work closely with the Center’s Health and Food Assistance teams, which do extensive work at both the state and federal levels to strengthen health coverage and access to food assistance for people with low incomes. Our work includes analyzing proposed changes in government policies and operations, promoting effective approaches to provide health coverage and other benefits to families and individuals with low incomes, providing technical assistance to federal and state policymakers, and conducting research on the implications of policy choices. We do this work in collaboration with state agencies and other federal and state nonprofits. Center analyses and experts are quoted frequently in the press and relied upon heavily by policymakers.


  • Provide technical assistance and strategic guidance to state and federal policymakers and advocacy organizations to identify obstacles to the delivery of Medicaid, SNAP, and WIC and develop and advance recommendations to use technology to improve customer experience and maximize enrollment of eligible people.
  • Partner with state/county agencies administering these programs to identify areas of opportunity, share best practices from other states, and identify issues that can be addressed by the federal agencies overseeing the programs.
  • Assess technology and practices used in the eligibility and enrollment process of these programs to identify barriers to coverage and best practices to facilitate enrollment.
  • Contribute to planning and organizing webinars, discussions, and other learning opportunities for government agencies and advocates to build and improve their capacity to work on technology that supports the delivery of public benefits.
  • Conduct policy research on federal and state legislation, regulations, and policies.
  • Author and contribute to materials on delivery issues including blogs, guidance documents, memos, and policy papers.
  • Consult with application assisters, state eligibility staff, policy experts, academics, and practitioners to help inform the team’s policy priorities and advance its policy goals.
  • The position may offer opportunities for public speaking and interactions with the press.


  • A bachelor’s degree in a relevant field.
  • Policy Analyst: At least four years of experience working in product management, information technology, program administration, food assistance policy, or health policy. A graduate degree in a relevant field may be substituted for two years’ work experience.
  • Senior Policy Analyst: At least seven years of experience working in product management, information technology, program administration, food assistance policy, or health policy. A graduate degree in a relevant field may be substituted for two years’ work experience.
  • Excellent communication and writing skills, including the ability to communicate complex issues to a range of audiences including policymakers, advocates, and the media, and to synthesize data and research into clear, effective arguments.
  • Excellent research skills, including the ability to use and interpret a range of sources and clearly summarize findings in writing.
  • Strong organizational skills, ability to work independently, and ability to stay on track and meet deadlines for multiple assignments.
  • Ability to undertake some travel.
  • Desire to develop or deepen your understanding of federal policy and racial equity, particularly institutional and structural racism, and its impacts on racial and economic disparity.
  • Commitment to the Center’s mission to improve the well-being of low-income people and communities of color.

While not required, the following additional qualifications are desirable:

  • Knowledge of eligibility and enrollment technology, such as experience procuring or working with vendors, technical knowledge of systems processes and interactions, or product development/management experience.
  • Understanding of user research and human-centered design.
  • Experience working closely with or for a state health or human service agency.
  • Experience working for or with advocates, legislatures, or government entities.
  • Understanding of barriers low-income people face when applying for public benefits.
  • Knowledge of Medicaid, SNAP, and/or WIC eligibility policy.

While we are currently operating virtually during the pandemic, we are developing policies to support a return to in-office work that may include both telework and in-person work. This position will be subject to those policies.

This position reports to the Director of Medicaid Eligibility and Enrollment.
Terms of Employment: Full-time; exempt.
Bargaining Unit Status: This is a bargaining unit position.

Salary and title commensurate with experience, excellent benefits (including health insurance, vision and dental coverage, life and long-term disability insurance, retirement, MERP, and DCAP), and generous vacation, sick leave, and holiday schedules.

The Center on Budget and Policy Priorities is an Equal Opportunity Employer that values and welcomes diversity in the workplace and strongly encourages all qualified persons to apply regardless of race, color, age, sex, marital status, sexual orientation, gender identity, gender expression, genetic information, credit information, pregnancy or parental status, family responsibilities, personal appearance, creed, military or veteran status, religion, ancestry or national origin, union activities, disability, or other status protected by applicable law.


District Of Columbia
Washington, DC
Public/Social Benefit
$75,000 to $95,000
Posted on:
December 23, 2021

How to Apply

Please upload a cover letter and resume. In your cover letter, please include a discussion of what draws you to the mission of the Center.

Please submit your application here.