Director of Operations
Reports to (Title): Managing Director
Employment Classification: Fulltime and Remote
Salary : $118,000-$148,000 –
About Borealis Philanthropy
As a philanthropic intermediary, Borealis Philanthropy builds bridges between funders and organizers by creating opportunities for impact-driven investment in movements building a future that serves all of us. We connect Grantmakers to organizations that share their mission. We team with philanthropy to conceive, develop, and implement grantmaking initiatives that resource the many innovative organizations within each of our respective grantmaking funds. Through our collaborative funds, we create opportunities for donors to learn from the organizers on the ground and provide resources to leaders, organizations, and movements pursuing transformational change. In partnering with philanthropy, we remove barriers to funding for grassroots organizations and invest in intersectional movement work across communities so that they have the resources they need to thrive.
Responsiveness, Racial Equity, Trust, People-Centered, Curiosity Boldness
Leads the core operational team at Borealis, including grants management, CRM software and data collection, technology, and office management. Provides the strategic direction for internal operational systems and internal communication platforms; ensuring that systems are in line with organizational values and that platforms are equitably accessible. Partners across departments to ensure that the grantmaking process, data collection and reporting systems, technology platforms, and overall office management meet the needs of multiple internal and external stakeholders.?
ESSENTIAL JOB FUNCTIONS / KEY JOB OUTCOMES
- The Operations Director collaboratively leads design, implementation, and evaluation of processes and systems to increase operational effectiveness and efficiency for Borealis and facilitates internal communication and connectedness for the virtual staff team.?
- Designs and leads strategy and improvement efforts in our grantmaking processes so that we can quickly disburse grants, efficiently track their progress, and improve our practices by actively listening to grantees
- Works closely with the programs department to ensure that the grantmaking process meets the needs of funds, grantees, and donors.
- Oversees organization-wide technology systems and digital security.
- Ensures that there are updated operational policies, systems, resources, and training for security, safety, and emergency protocols.?
- Identifies and champions opportunities for streamlining and improving technology, including integration across applications, workstream efficiencies, and internal communication platforms.?
- Supervises staff in the operations department (Operations Coordinator, Database Administrator, Grants Officer).
- In partnership with the President, HR, and the Management team, develop policies and procedures, ensuring they are accessible, equitable, documented, and up to date.
- Develops and manages the Operations department’s annual work plan and budget manages contracts with consultants and vendors.
- Oversees virtual and physical office administration, safety and accessibility of the virtual office environment and operational support for staff, events, and meetings.
- Manages organizational memberships held by the Operational Department
EDUCATION & EXPERIENCE
- Bachelor’s degree in Business, Operations Management, IT, or related field.?
- Ten (10) years of experience in operations and systems management for a nonprofit or philanthropic institution.
- Three (3) years experience with grants management and database administration, preferred.
- Technologically savvy, experience with SalesForce, G Suite, and MacOS required; experience with the following systems preferred: Slack, Asana, Zoom, Mailchimp
- Five (5) years of previous supervisory experience including managing a team.
COMPETENCIES (Knowledge, Skills & Personal/Behavioral Attributes)
- Proven leadership experience with strong management skills, including the ability to coach, direct and inspire diverse staff towards a common goal.
- Outstanding written and verbal communication skills, excellent organizational skills, careful judgment, and an enterprise leadership perspective
- Systems thinker and builder, with the ability to solve complex problems
- Able to apply the lens of disability justice, racial justice, language justice, and gender justice to this work
- Collaborative leader who builds bridges across differences
- Ability to manage change, work under pressure, manage multiple projects simultaneously both strategic and tactical
WORKING ENVIRONMENT/CONDITIONS & PHYSICAL DEMANDS
This job operates in a virtual office environment with occasional local and regional travel. This role routinely uses standard office equipment, and the employee is generally subjected to long periods of sitting, typing, and working at a computer.
Commitment to Disability, Diversity, Equity, & Inclusion: Borealis is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact [HR@borealisphilanthropy.org]. Borealis is an equal opportunity employer and does not discriminate on the basis of race, sex, religion, national origin, gender identity or expression, sexual orientation, disability, age, or any other category protected by local, state, or federal laws. We are committed to building a diverse, equitable, and inclusive staff team. We strongly encourage applicants who are people of color, LGBTQ, women, people with disabilities; and/or formerly incarcerated people.
How to Apply
Please apply via the careers page: https://borealisphilanthropy.org/careers/