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Employment

Membership and Online Fundraising Manager

Yiddish Book Center

https://www.yiddishbookcenter.org

The Yiddish Book Center seeks a Membership and Online Fundraising Manager. The ideal candidate understands and can meet the technical needs of a national non-profit ecosystem, from records management to online applications. As a natural troubleshooter, the Membership and Online Fundraising Manager will oversee our extensive international member network, coordinate online fundraising campaigns across digital channels, and train staff on our technical systems. As this position requires both donor-facing communication and backend record management, the ideal candidate will blend technical proficiency with strong written communication skills. Candidates should be comfortable managing donor records, publishing web content, and assisting with fundraising strategy.

Responsibilities:

Online Fundraising

  • Coordinates online fundraising efforts to coincide with direct mail appeals;
  • Develops additional, online-only outreach projects throughout the year;
  • Creates and maintains membership-related web content;

Membership 

  • Oversees membership records and communications.  Specifically: Gift processing, constituent data entry and updates, data-sync of Raiser’s Edge and Luminate records, written and phone communication with members in response to inquiries;
  • Organizes training and supervision of work study, part time and seasonal employees to assist as needed with membership tasks;
  • Answers multi-line phone system, forwarding calls and taking messages as required;

Digital and Technical Management

  • Participates in strategic planning process for the website and other online tools, and helps to implement solutions based on these goals.
  • Provides training and support for staff users of the bulk email tools, user databases, web forms and other web content;
  • Acts as a resource to resolve technical problems day-to-day for staff and outside users;

Qualifications:

  • Familiarity with Raiser’s Edge or similar fundraising software
  • Understanding of online fundraising best practices
  • Experience with audience segmentation for online communication and reporting
  • Excellent organizational skills, especially across projects of disparate scale
  • Ability to work in a mid-level leadership role
  • Technological problem-solving, both immediate and long-range

Details

Type:
Full-Time
State(s):
Massachusetts
Location(s):
Pioneer Valley
Function:
Fundraising/Development
Industry:
Arts, Culture, and Humanities
Salary:
No information provided...
Posted on:
August 23, 2019

How to Apply

Send resume and cover letter to rsilnutzer@yiddishbookcenter.org