Chicago Access Network Television (CAN TV) is seeking a part-time 20+ hours IT/Production Systems Analyst to work in our Engineering department. Under the direct supervision of the Chief Engineer, the IT/Production Systems Analyst is responsible for the implementation, operation, maintenance, and on-going cross-functional technical and system support of all media networks, servers, internet, radio and TV broadcast systems, audio and video editing workstations, voice-over and production studios, and classroom computers. The position is accountable for maintenance of security for confidential and proprietary management information systems and content, expected to have a broad knowledge of digital media and audiovisual technologies; demonstrate creativity in the architecture and design of digital media and audio-visual systems; and evaluate, select and act on various methods for diagnosing and resolving operational issues and proactively meeting objectives within expected parameters and guidelines.
CAN TV is an independent 501(c)(3) private foundation established over three decades ago as the public’s space on cable television free of commercialism, content filters, and undue government censorship. On our five local channels you can view the diversity of people and ideas that reflect Chicago, including voices often excluded from mainstream media.
CAN TV operates from a modern multi-use facility located at 1309 S. Wood St. in the Illinois Medical District.
Duties & Responsibilities include:
IT Systems Analyst (50%)
- Resolve Service Requests and incidents initiated by end-users and assigned by IT service management systems.
- Review, configure and maintain LAN/WAN/VPN media networks, to ensure security of critical services, software installations, and hardware integrations
- Maintain confidential networked storage file servers and critical network accounts in a virtualized server and active directory environment.
Production Systems Analyst (50%)
- Participate in the installation, configuration, upgrade and maintenance of CAN TVs contribution systems, audio/video production areas, and production computer equipment.
- Investigate, resolve and document operational and technical problems with media servers, radio and cable TV systems, audio and video editing workstations, voice-over and production studios, classroom, and lab computer systems.
- Assist as needed in the setup and operation of remote cablecast and sound reinforcement systems during live and special events, working closely with staff when needed.
- Experience installing and maintaining Windows and Linux-based hardware, OS, and enterprise software including VMWare, Active Directory, Windows Server 2013
- Experience installing and maintaining digital audio and video production workstations in a networked environment.
- Experience with automation systems for media acquisition, distribution, playout and archive.
- Proficient technical skills related to computer hardware and software maintenance including imaging, upgrading, and troubleshooting driver and software/hardware incompatibilities.
- Working knowledge of modern streaming technologies, Cable TV transmissions systems, networked A/V production equipment and related technologies.
- Strong business software skills, including Microsoft Office Suite and Outlook.
- Demonstrated problem-solving and troubleshooting skills. High attention to detail, proactive attitude, ingenuity, and creativity.
- Strong interpersonal communication skills, both verbal and written, to express thoughts and ideas effectively to others through a variety of media.
- Demonstrated ability to communicate technical information to technical as well as non-technical personnel at various levels within the organization.
- Ability to maintain consistent and professional attendance, punctuality, and adherence to office protocols, policies, and procedures.
- A motivated self-starter with a strong work ethic and conscientious about completing jobs thoroughly and on schedule.
- Ability to interact with customers and staff, individually and in group settings with standards of collegiality and responsibility.
- Ability to maintain a flexible schedule (including early morning, late evening, and routine week-end hours).
- Ability to lift equipment and objects up to at least 50 pounds occasionally.
- Ability to see and manipulate small parts and small tools.
- Ability to communicate orally and to hear normal levels of audio, without hearing impairment.
- Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling.
- Bachelor’s degree in a media-related field or similar discipline. (e.g. Computer Science and Information Systems, Communications & TV, Digital Systems & Network Engineering, Media Arts & Engineering, Media Production).
- Advanced familiarity with audio and video editing applications
- A+ , Net+, MTA or higher Certification
- Advanced familiarity with A/V switchers and routing equipment, i.e., Newtek TriCaster and related technologies, Utah Scientific hardware and software solutions, Opengear Architecture systems.
- iber termination, testing and troubleshooting