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Employment

IT Technician

Robert R. McCormick Foundation

https://donate.mccormickfoundation.org/_about-us/about-us---careers-newton-test?gnk=job&gni=8a78879f6d228c94016d6a0c00b3261d&gns=Nonprofit+Technology+Enterprise+Network+NTEN

IT Technician

Department: Information Technology (IT)
Reports to: Director of IT
Location: Chicago, IL

Opportunity: IT Technician

We are looking for an IT Technician to provide installation and user support for computer systems at the McCormick Foundation and Cantigny Park. The IT Technician provides support for network, server, and voice infrastructure. This position also helps maintain existing SQL databases and creating new ones for testing and production. This position plays an important role in the daily operations of the Foundation. The ideal candidate has at least three to five years of professional experience with an emphasis on servers, networks, software and cloud systems. They will also bring excellent customer service skills and thrive on creating efficiencies and supporting a team. This is a full-time position based in Chicago (with occasional travel to Cantigny Park in Wheaton) that reports to the Director of IT.

Responsibilities

·         Insures adequate maintenance of all computer-based information technology at the Foundation including personal computers, servers, local area networks and telephones
·         Installs and tests hardware technology insuring functionality and compatibility with existing systems; insures accuracy of systems/parts inventory
·         Monitors, resolves and updates ticket statuses on all user requests using in-house help desk system
·         Processes all new hire and termination requests, in accordance with IT and HR procedures
·         Assists in creating, updating and amending existing SQL databases
·         Reviews and periodically tests proper data backup procedures to insure safety and integrity of historical data files
·         Provides training and assistance for end-users on operations and capabilities of all computer and communication equipment
·         Provides for personal safety in the workplace by taking responsibility for avoiding situations with the potential for personal injury; attending and completing all required safety training, knowing and following existing safety rules including the applicable use of personal protection equipment, the proper operation of tools/machinery and proper handling of hazardous materials, and reporting any unsafe conditions to respective supervisor

Qualifications

·         A minimum of three to five years of recent IT support experience with an emphasis on Microsoft servers, networks, software and cloud systems; demonstrated experience with SQL Server
·         Bachelor’s degree in computer science/technology or related field preferred; technical training, vendor certification or other accredited programs desired
·         This position has access to all files and financial databases with domain administrator level access, and requires personal and professional integrity to manage sensitive and confidential information
·         Outstanding project management skills and attention to detail
·         Excellent communication, interpersonal and organizational skills
·         Adaptability and flexibility in a fast-paced, team-oriented environment
·         Demonstrated passion for the Foundation’s values with commitment to deliver results measured against the Foundation’s mission
·         All offers are contingent upon successful completion of a criminal background check and drug screening

Details

Type:
Full-Time
State(s):
Illinois
Location(s):
Chicago
Function:
Information Technology
Industry:
Foundation
Salary:
$60,000
Posted on:
September 27, 2019

How to Apply

To apply: submit a resume and cover letter online here.

Cantigny Park and the Robert R. McCormick Foundation provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, individuals with disabilities, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital and housing status.