IT System Administrator
Northwest Justice Project
Northwest Justice Project (NJP) is a not-for-profit statewide law firm with a mission of Combating Injustice • Strengthening Communities • Protecting Human Dignity. NJP secures justice for people in or near poverty through high quality legal advocacy that promotes the long-term well-being of low-income individuals, families and communities through legal representation, community partnerships, education, and other advocacy.
NJPs is currently seeking qualified candidates to fill two fulltime, non-temporary IT System Administrator positions. NJP has 380 staff working in 21 offices located throughout the state. Most staff are now working remotely with a planned return to offices in mid-January 2022. Remote or hybrid work from home may be available at that time, however the IT Systems Administrator is required go to NJP’s Seattle office as needed and may occasionally be required to travel to NJP other offices as necessary to fulfill the responsibilities of the position.
The successful candidate will be motivated, resourceful, creative, detail-oriented, and independent as well as able to work as part of a team. We are looking for someone with technical skills and a mindset eager to be put to use in the service of social justice. This is a hands-on position encompassing everything from assisting helpdesk escalations from the IT Support Manager and systems architecture projects to day-to-day network administration. The Systems Administrators report to the IT Director
The IT System Administrator duties include, but are not limited to:
· Day to day management of all servers (physical and virtual), Office 365/Exchange, Teams, call center software as well as networking and backup systems;
· Support, maintain and configure all computers, printers, peripherals, video conferencing equipment and software;
· Work with Operations and IT colleagues to set up new offices/expanded offices;
· Recommend technology changes, upgrades, efficiencies;
· Assist Help Desk/Desktop support staff as an escalation point from the IT Support Manager: including providing direct support with Office 365 and its applications, Windows, network and telecommunications (Teams) support and troubleshooting to end users. Assess/repair broken hardware; assess/repair non-working software.
· Lifting and moving hardware as required to perform the duties of the position.
NJP has an organizational commitment to fight racism and to incorporate equity and inclusion in both the work we do and work environment we create. All staff are expected to uphold this commitment and approach their role with a desire to learn and grow in this area.
· Minimum of (5) years of experience in a similar position
· In depth knowledge of Teams as a phone system, Office 365 policies/configuration, the Office 2019 Suite and other Microsoft software
· Knowledge and experience with call center software and SharePoint a plus.
· Experience supporting a multi-site environment
· Windows 10 workstation skills and setup
· Knowledge and experience with Windows Server, Hyper-V, SQL Server, SharePoint, Active Directory, and Teams
· Experience with SAN technologies
· Network administration and security: experience with anti-spam/virus /spyware; server/router/firewall administration
· Good diagnostic troubleshooting in person and over the phone with excellent communication skills
· Patience and appreciation of teamwork
· Some evening and weekend hours required on occasion
· Interest in being involved in projects combining technology and advocacy to more efficiently serve our clients.
Starting salary is based upon years of experience, with an annual salary range 54,443 to 120,312. We offer a comprehensive benefits package which includes 100% paid employee health premiums and significant premium shares for family health premiums, as well as generous time off.
Application Deadline: November 12, 2021
NJP is committed to a policy of equal opportunity and fosters an environment free of barriers and discriminatory practices. NJP actively promotes mutual respect, acceptance, teamwork and productivity. NJP is committed to maintaining an organization whose staff, Board and clients are diverse in background, experience, race, color, national origin, gender, age, religious reference, marital status, sexual orientation, gender identity, gender expression, sensory, mental or physical abilities, veteran status, and other qualities that strengthen the program while reinforcing its commitment to basic fairness. People of color, people who identify as transgender, lesbian, gay, or bisexual, and those with disabilities are strongly encouraged to apply. Individuals needing a reasonable accommodation for the application or interview process or for more information about the project should contact the Human Resources Department by calling (206) 464-1519.
How to Apply
You will be asked to submit a cover letter and resume. Northwest Justice Project is especially interested in qualified candidates whose professional, personal and/or service experience allow them to contribute to and support the legal aid community’s commitment to race equity.