IT & Collaboration Systems Manager

Mobilize the Immigrant Vote

Mobilize the Immigrant Vote (MIV) convenes multiracial, intergenerational alliances to build the voting power of low income immigrants, refugees, and young people of color across California, so together we can make change and improve living conditions. We build the capacity of community-based partner organizations to educate and mobilize their constituents to vote; we link these efforts with ongoing community organizing; we develop models for collaboration; and we deliver electoral and policy wins. MIV launched our work in 2004, launching the first ever multi-ethnic, immigrant-based coalition to build the electoral campaign capacity of community-based organizations in California: the MIV Alliance. In 2016, we partnered with Movement Strategy Center to co-lead YVote, a network of 16 community organizations working to transform young Californians of color into a powerful new voting bloc. Mobilize the Immigrant Vote is a nonpartisan charitable organization and is affiliated with the MIV Action Fund. We foster a collaborative working environment that values high-quality work.

Position Description
The IT & Collaboration Systems Manager is responsible for planning, strategy, maintenance, and effective usage of technology and information systems at MIV. Reporting to the Associate Director, the IT & Collaboration Systems Manager will lead on tech in a time of organizational growth and systems development. This role is key to MIV’s growing staff’s successful collaboration across multiple offices and out in the field. The ideal candidate will bring a strong vision for how technology and information systems enable program and organizational effectiveness, and a passion for both designing organizational process and supporting your co-workers in adopting new systems. Use your skills and experience to power MIV to make a bigger and bolder electoral impact and secure a California that values all our communities. Join our team!

Technical Environment

  • Subleased commercial office in Oakland, CA, with two remote workers and frequent working from home and on the road by almost all staff
  • Client hardware includes a mix of Macs and PCs, moving toward all Macs; no servers
  • Desktop and network infrastructure provided by an external contractor
  • Primary applications include MS Office, G Suite, Box, QuickBooks, and Basecamp
  • Identified needs over the next 12–18 months are password management, improved file management, improved/consolidated use of project management software, and CRM

Key Responsibilities

  • Determines the technology and information tools, processes, and shared agreements that MIV needs to succeed and collaborate across all areas of work
  • Creates and manages annual and detailed project-based plans to meet those needs, including budgets
  • Oversees implementation of new systems
  • Coordinates desktop support and infrastructure maintenance with an external managed services provider
  • Maintains all organizational policies with respect to technology and information systems
  • Creates documentation and train staff on tools and practices
  • Drives effective adoption of collaboration systems across the organization


  • Minimum 5 years’ experience in a combination of IT support and management, technical writing, and/or process analysis, or equivalent, with at least some experience in needs assessment/requirements generation for information systems
  • Experience with remote work tools and practices
  • Ability to elicit operational needs from staff and translate them into appropriate workflows, processes and software requirements
  • Ability to understand and communicate relevant tradeoffs that apply to process design and organizational use of technology
  • Basic understanding of information security issues preferred
  • Passion for and experience in working with low-income immigrants, refugees, and young people of color
  • Familiarity with workflows of movement-building and grassroots organizing a plus
  • Familiarity with 501c3, 501c4, and PAC structures a plus
  • Strong writing skills, with an emphasis on instructional materials
  • Strong verbal communication skills, particularly in explaining technical issues to non-technical coworkers
  • Strong time management and work planning skills
  • High level of accuracy and attention to detail
  • Ability to take initiative in driving strategies and troubleshooting; works well independently
  • Flexible, team-oriented approach to problem-solving
  • Thrives in a fast-paced environment; comfortable with on-the-ground learning
  • Commitment to embodying the change we seek including integrity, compassion and openness to feedback
  • Bilingual or multilingual language skills a plus
  • Willingness to travel several times a year
  • Based in or near Oakland, California (within 25 miles); some telework privileges may be granted

Physical Demands

  • Ability both to communicate via phone and to work at a computer for extended periods of time
  • Ability to lift and carry up to 25 pounds


Oakland (East Bay)
Information Technology
Public/Social Benefit
$65,000–$75,000 DOE, with full medical benefits and generous PTO
Posted on:
January 11, 2018

How to apply

Please email cover letter, resume, 3–5 references to with “IT & COLLABORATION SYSTEMS MGR” in the subject line. Although the position remains open until filled, preference will be given to applications received by January 22, 2017. Please send documents as PDF or MS Word email attachments.

MIV is an equal opportunity employer.
Mobilize the Immigrant Vote is a values-based organization with a deep commitment to building transformative culture and challenging oppression in all its forms. People with disabilities and diverse gender identities and cultural backgrounds are strongly encouraged to apply.