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Experienced Salesforce Administrator

GBS/CIDP Foundation International


The GBS│CIDP Foundation International is looking for an experienced Salesforce Administrator. This part-time position, working about 16-24 hours a week, will be responsible for the support, maintenance and improvement of our database. Working closely with fundraising, program management and marketing staff, the administrator will identify, develop and deploy new operational processes. This position will be supported by another recently certified administrator. This position can work from home, but would be responsible for coming into the office, located in Conshohocken, PA one/two days per month.

Key Duties & Responsibilities

  • Serve as primary system administrator for the Salesforce environment with 13 users
  • Focus the organization’s use of data towards what best serves the mission
  • Gather detailed requests for improvements or changes to the system, and implement these changes as appropriate
  • Automate processes using Salesforce tools such as process builder, approval processes, validation rules, and Nonprofit Success Pack features such as engagement plans and levels
  • Identify, install, and maintain appropriate apps from the AppExchange for event management, mass email, donation handling, and more
  • Train new users and grow the Salesforce skill set across the organization
  • Document customizations made in Salesforce
  • Plan for upgrades, seasonal releases and long-term projects

Skills Required

  • Excellent project management skills and a positive attitude
  • Demonstrated ability to meet deadlines, and handle and prioritize simultaneous requests
  • Creative and analytical thinker with strong problem-solving skills
  • Must demonstrate ability to communicate effectively verbally and in writing with all levels of the organization
  • Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts
  • Ability to assess the impact of new requirements on Salesforce and other integrated systems
  • Knowledge of the Nonprofit Success Pack


  • A documented history of successful project completion
  • A demonstrated ability to understand and articulate complex processes
  • Strong understanding of the Salesforce platform, with the ability to build custom apps and objects, formula fields, processes, custom views, and other content of intermediate complexity preferred
  • Strong understanding of Salesforce best practices and functionality preferred

Additional Information

  • Salesforce Admin certified preferred, but not necessary
  • Experience with Predictive Response and OneCause preferred
  • Experience with nonprofit processes preferred
  • Passion for our mission of preferred


$30 to $33 / hour
Posted on:
November 19, 2021

How to Apply

To apply, send resume to Madeline.Miller@gbs-cidp.org.