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Digital Fundraising Manager

Window to the World Communications, Inc. (WTTW/WFMT)


WTTW (Chicago PBS) and WFMT (classical music radio) are seeking a full-time Digital Fundraising Manager to drive growth of digital revenue, and monthly sustainer donor and engagement marketing programs, by executing effective digital and email fundraising strategies and techniques.


  • Create and execute digital fundraising and engagement initiatives and campaigns to acquire, renew and retain members, and increase the number of monthly/sustainer donors.
  • Create and implement annual and multi-year plans to maximize sustainer (monthly donors) and digital revenue growth.
  • Align direct marketing and digital fundraising sustainer programs to create one unified strategy.
  • Test new channels and payment options; optimize opportunities in other channels and initiatives (renewal mailings, sustainer recapture, upgrading, digital targeting and re-targeting, paid social media campaigns).
  • Develop and manage emails, landing pages, tools and graphics for online fundraising activities, including donation forms and e-commerce platforms/tools.
  • Coordinate with other direct response membership staff on omni-channel fundraising campaigns, ensuring the creation and delivery of strategic support messaging is consistent across all platforms; serve as digital fundraising content manager for Membership department
  • Work within brand voice, both in visual representation and editorial style, in order to support the consistency of messaging across campaigns and the organization.
  • Develop and test new initiatives and innovative concepts for public media and nonprofit fundraising.
  • Manage online communications calendar and oversee the creation, production and delivery of organization email communication.
  • Work with digital/creative department on creation of assets and management of fundraising tools on website and social media engagement.
  • Work with external strategy, software, digital and search partners to manage execution of online fundraising best practices.
  • Stay abreast of industry best practices, within public media, among nonprofits and in the commercial sector.
  • Work with member services gift processing departments to assess and implement improvements to existing backend processes, procedures and vendors (including credit card and EFT processing).
  • Create and communicate regular analytics dashboard across KPIs.


  • Knowledge of and proven ability to develop, test and implement effective digital fundraising strategies
  • Experience with building and maintaining donation forms, surveys and other user engagement features, and running reports/interpreting audience analytics
  • Experience with CRM and fundraising products
  • Experience with leveraging Google search, AdWords
  • Experience with Adobe Creative Suite and HTML is preferred


  • Proven collaborator and communicator with technical and non-technical people
  • Expert problem solver and multi-tasker responsive to daily, weekly, ongoing deadlines
  • Responsive to last-minute needs and changing priorities
  • Flexible and positive approach to work
  • Strong organizational skills

EDUCATION: Bachelor’s degree, plus three years of related work in direct response digital fundraising.


Chicago, IL
No information provided.
Posted on:
July 2, 2019

How to Apply

Please apply directly on our website: https://interactive.wttw.com/about/employment