Business Systems Analyst

New Hampshire Charitable Foundation

Essential Job Functions and Responsibilities

Business Solutions

  • Primary administrator for Blackbaud platform [CRM (Raiser’s Edge) and CMS (NetCommunity)]
  • Selects optimum software update schedule(s) with host provider while providing strong coordination of full platform testing with staff business subject experts
  • Responsible for developing & maintaining application documentation enhanced by appropriate training and coaching practices for staff
  • Maintains and enhances Blackbaud processes required for all organization wide tasks (e.g. events, mailings, etc.)
  • Perform regular data checks and maintenance to enhance data integrity
  • Provides Foundation representation with Blackbaud, national user forums and special interest groups
  • Develops in depth familiarity with integration points (i.e. peripheral software systems) and processes across organization
  • Develops workflow/process map inventory for both current and future business initiatives, including advocacy of best practices and re-engineering potentials
  • Key partner in strategic and tactical software environment decisions; develops road map for transition from current to future landscape
  • Participates as member of various internal technology governance committees, partnering with key staff and business subject experts in delivering enterprise data management practices
  • Prominent role in definition/validation of expanding metrics based reporting processes; ensures consistency of coding for consolidated reporting


  • Performs other duties as assigned
  • Essential Knowledge, Skills, and Attributes
  •  Deep knowledge of Blackbaud Raiser’s Edge and NetCommunity products; familiarity with Financial Edge desirable
  • Able to create and execute efficient queries, exports, reports and imports for all departments
  • Demonstrated flexibility to shift priorities as business needs dictate and a strong technical aptitude to communicate effectively with IT resources
  • Extremely well-developed organizational, time management and analytical skills
  • Ability to work with business subject experts to capture and document all necessary system requirements
  • Effective project management skills, including estimating, managing to scope and appropriate prioritization from inception through completion
  • Ability to work comfortably in a fast-paced environment and under deadline pressure
  • Excellent writing (business and technical) and verbal communication skills
  • Demonstrated attention to detail and accuracy
  • Ability to handle sensitive and confidential information with discretion and judgment
  • Professional demeanor and excellent presentation skills
  • A thoughtful team player who can work independently
  • Demonstrated initiative, resourcefulness, independent decision-making

Essential Qualifications

  • Two-year degree, or a minimum of ten years related work experience
  • Advanced MS Office skills and exposure to visualization tools
  • Strong experience with Blackbaud suite of products
  • Previous business analysis experience in not-for-profit sector
  • Valid driver’s license



New Hampshire
Information Technology
No information provided.
Posted on:
April 6, 2017

How to Apply

The Foundation offers a competitive salary and excellent benefits.  Interested applicants should submit a cover letter, including salary requirements, and a resume by email to resume@nhcf.orgPlease reference ‘Business Systems Analyst – (your name)’ in the subject line. A full job description may be found at

The New Hampshire Charitable Foundation welcomes diversity and does not discriminate in employment opportunities on the basis of factors such as race, color, sex, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, and veteran status.